Igor Skorodumov

Igor Skorodumov

Group Reservation Manager

About

Customer-focused manager, successful in approaching problems, solving them logically by researching options; focuses on meaningful data avoiding biases to draw the right conclusions – even under pressure; grasps the scope and objectives of projects, recognizing the roles and responsibilities of others; uses PM tools to stay on track and becoming and effective member of a cross – functional team. Quality – oriented and proactive in resolving issues with exceptional organizational and communication skills. Self-motivated and devoted management professional with nine years of experience in Travel and Tourism sector; expertise in all aspects of travel, tourism and catering, expertise in developing tour packages and plan travel. Ability to adapt myself in any environment. Knowledgeable tutor and translator with a strong command over English (read/write/speak) and 3 years’ hands-on experience with multinational clients, speakers of French and German languages.

Country

-

City

Russia

Industry

Leisure, Travel & Tourism

Skill

French, German, Foreign Languages, Training, English, Travel Management, Sales, Vacation, Leisure Travel, Cruises, Incentive Travel, Business Travel, Car Rental, Adventure Travel, Online Travel, Travel Planning, Tour Operators, Travel Insurance, Leisure, Supervisory Management

Experience

Emerging Travel Group (Ostrovok.ru, B2B.Ostrovok, RateHawk, ZenHotels)

Group Reservation Manager

Emerging Travel Group (Ostrovok.ru, B2B.Ostrovok, RateHawk, ZenHotels)

2025-9 - Present · 1 yr 1 mo

Emerging Travel Inc. 3500 S.DuPont Hwy in the City of Dover, Countyof Kent 19901, Delaware, USA

Job responsibilities - working with B2B partners; - receiving and processing applications for booking hotels, other accommodation facilities, transport services, excursions around the world for both individual travelers and groups; - creating a commercial proposal for the client; - search and booking of accommodation options, additional services upon request; - agreeing on costs, cancellation conditions, bookings and payments with hotels directly and suppliers; - partner support in all cases related to a completed booking (cancellation, change, transfer, etc.)

Emerging Travel Group (Ostrovok.ru, B2B.Ostrovok, RateHawk, ZenHotels)

Modification CTM Specialist

Emerging Travel Group (Ostrovok.ru, B2B.Ostrovok, RateHawk, ZenHotels)

2022-5 - 2025-9 · 3 yrs 5 mos

1000 North West Street · Suite 1200 · Wilmington, DE 19801 · United States

• Assisted clients and partners with booking cancellations and modifications, ensuring a seamless experience. • Communicated effectively with hotels and suppliers to resolve issues promptly and maintain strong relationships. • Recorded detailed work information in the CRM system, enhancing data accuracy and accessibility.

Real Russia

Supply Chain Manager

Real Russia

LinkedIn
2020-5 - 2022-3 · 1 yr 11 mos

Volzhskiy, Volgograd, Russia

Goal: The cost reduction through the network of approved suppliers and develop new products in order to expand the range and quality of services provided by the company. Duties: contract management, supplier audit and assessment, market outsourcing for alternative suppliers, preparation of suppliers’ profiles, financial suppliers’ profiles, cost analysis and developing methods for cost reductions, the market offers analysis, supplier management reports, forecasting demands and supplies, risk management etc…

Real Russia

Tour operations supervisor

Real Russia

LinkedIn
2016-3 - 2020-4 · 4 yrs 2 mos

Volzhskiy, Volgograd, Russia

A search of alternative suppliers; Contact Formulation; economic analysis of the offered services; staffing schedule; assigning responsibilities of the office staff

Real Russia

Senior Tourism Specialist (Service Delivery Team)

Real Russia

LinkedIn
2014-4 - 2016-2 · 1 yr 11 mos

Volzhskiy, Volgograd, Russia

Market and economic analysis of the market, search for optimal suppliers, communication with partners and suppliers, drawing up contracts and organization of their signing, development of a travel product and presentation for marketing and sales department, preparation of accounting and economic reports, coordination of work of employees of the travel department, preparation of staffing table......

Real Russia

Sales Manager

Real Russia

LinkedIn
2007-6 - 2014-3 · 6 yrs 10 mos

Volzhskiy, Volgograd, Russia

Establishing a high level of communication with customers (B2B and B2C) up to and above their expectations. Regularly updating them about new services and possibilities of the company, as well as customers’ profitability of cooperation with it. Offered feedback to the executive-level management on the effectiveness of strategies, selling programs and initiatives.

Smar Club courses

Tutor of English, French and German language

Smar Club courses

2004-7 - 2007-5 · 2 yrs 11 mos

Toshkent, Uzbekistan

Personal tutor of English, French and German languages for groups of 1-3 persons. Free-lance translator of English and French languages.

Sitara International Hotel - India

Free-lance guide tranlator

Sitara International Hotel - India

LinkedIn
2003-11 - 2004-5 · 7 mos

Toshkent, Uzbekistan

Free-lance translator for tours conducted on the part of the Silk Road in Uzbekistan. Focuses were on keeping tours within the given budget and clients satisfied with delivery of services.

Smar Club course

English Tutor

Smar Club course

1998-8 - 2003-10 · 5 yrs 3 mos

Toshkent, Uzbekistan

Teaching course of English (beginners, intermediate level), French (beginners’ level) for group up to 10 persons; leading (assisting) in the presentation of topics for students in the English language; simultaneous interpretation at various events.

Save the Children UK

Translation Specialist

Save the Children UK

LinkedIn
2001-3 - 2001-7 · 5 mos

Toshkent, Uzbekistan

Accompany managers of “Save the children” at missions and supporting them at conferences and training for “Mehrtayanchi” company staff. (With the record in the work-record card)

 "Wolfson Sharq Enterprises" ООО

Precision Grinder

"Wolfson Sharq Enterprises" ООО

1994-2 - 1994-8 · 7 mos

Toshkent, Uzbekistan

Section-shaping grinder

O'zelektroapparat-Electroshield

Section-shaping grinder, Apartment renovation manager

O'zelektroapparat-Electroshield

LinkedIn
1991-9 - 1994-1 · 2 yrs 5 mos

Toshkent, Uzbekistan

After demobilization, I landed a job in “Sredazelectroaparat" factory in Tashkent. In the beginning, I had to manage working several engineering tools (section-shaping grinder, turner, lift attender etc.). I received praises for defect-free output that increased income of the factory.

Armed Forces

Military Service

Armed Forces

LinkedIn
1989-6 - 1991-4 · 1 yr 11 mos

Alakurtti, Murmansk, Russia

Compulsory Military Service

Igor Skorodumov's Contact Information

Email

******@***.com

Phone

(**) *** ****

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