Igor Stark
Head of Order Management, Analytics & Planning @ QARMET
About
As the Head of Order Management, Analytics & Planning at QARMET, I leverage my marketing & finance management expertise and IT skills to optimize business processes and drive growth. With over 14 years of experience in various roles primarily within the steel industry, I have developed a strong background in sales, pricing, collection, audit, risk management, and market research. I am also proficient in SAP products, Microsoft Excel, and Microsoft PowerPoint, which enable me to effectively manage commercial, finance, IT, and production projects. My goal is to contribute to the success of the company by implementing innovative solutions and best practices that enhance efficiency, profitability, and customer satisfaction.
Kazakhstan
Temirtau
Mining & Metals
Operations Management, Accounting, Business-to-Business (B2B), Finance, SAP Products, Microsoft Excel, Microsoft PowerPoint, Analytical Skills, Statistical Data Analysis, CMO management, Steel Making, Sales Management, Financial Management, Marketing Management, Marketing Strategy
Experience

Head of Order Management, Analytics & Planning
Temirtau
Key responsibilities: • Pricing, Collection, Audit (Internal, Tax, Deloitte) & Risk Management (Guidelines, Updates, Benchmarking) • Mill load & Production Planning (3.5 Mio tons of Steel per annum) • Order to Cash management • Document preparation (MRF, Budget, Strategy, BAR & etc.) • Commercial, SAP & IT projects in Marketing, Finance & Production • Market Research (Market Share, Best practices, Market, Competition) • Government and State Authority Documents & Communication • Data Custodianship & Performance Analysis of entire unit • Human Resource and GDPR Management Key achievements: • Contributed to changes in organizational structure & process flows of the marketing, after the change of ownership of the company. • Improved several SAP transactions which are giving information on dispatches and order balance. • Managed MIS team (5 FTEs). External & internal data-source analysis & reporting. • Managed Production Planning team (4 FTEs). Business coordination of the production (planning, priorities, short & long term strategies). • Managed Order Processing team (16 FTEs). Documentary flows, starting with the customer’s enquiry finishing with dispatch documentation & collection.

Bussines Area Manager of By-Product & Service sales, MIS, CTS & Special Commercial projects
Temirtau, Karaganda Region, Kazakhstan
Key responsibilities: • Pricing, Collection, Audit (Internal, Tax, Deloitte) & Risk Management (Guidelines, Updates, Benchmarking) • Document preparation (MRF, Budget, Strategy, BAR & etc.) • CTS (Customer Technical Support) management • By-product business/sales (~$25 Mio annual revenue). Order to Cash management. • Commercial, SAP & IT projects in Marketing, Finance & Production • Market Research (Market Share, Best practices, Market, Competition) • Government and State Authority Documents & Communication • Data Custodianship & Performance Analysis of entire unit • Human Resource and GDPR Management Key achievements: • Established & Managed new organization structure for By-Product (6 FTEs). • Managed MIS team (5 FTEs). Analytics & reporting. • Managed CTS team (7 FTEs). Claims Settlement & Technical Support. • Revenue increase for Carbon Black Oil from ~$0.6 Mio/pa up to ~6.0 Mio/pa (+900%) by developing new markets. • Prices maximization for Pitch from 9% up to 14.5% from Aluminum LME by strategically managed negotiations. • Customer pool in Tender platform increased from ~160 customers up to ~480. • Mitigated issue of wagons deficit for GBFS shipments by maximizing trucks supplies (from ~1ktpm up to ~30ktpm). • Implemented user friendly working space via MS Teams with business related data for sales teams (Bookings, Region MRFs, Region Dispatch Plan, Region Collection Plan & etc.). • Implemented new reporting via SAP, PowerPoint & Excel (By-Product business review, Product status update, By-Product invoicing result publishment methodology, Budget document for By-Product & etc.).

Manager of MIS
Temirtau, Karaganda Region, Kazakhstan
Key responsibilities: • Pricing (Guidelines, Updates, Benchmarking etc.), Collection, Audit (Internal, Tax, Deloitte etc.) & Risk Management • Document preparation (MRF, Budget, Strategy, BAR & etc.) • Commercial, SAP & IT projects in Marketing, Finance & Production • Market Research (Market Share, Best practices, Market, Competition) • Government and State Authority Documents & Communication • Data Custodianship & Performance Analysis of entire unit • Human Resource and GDPR Management Key achievements: • Established & Managed new organization structure for MIS (5 FTEs). • QR code labeling onto Finished Goods with detailed electronic information implemented in Shops. • Detailed process of invoicing tracking for current & upcoming month implemented via SAP & Excel. • Detailed process of controlling & tracking of loaded wagons within Plant territory implemented via SAP & Excel. • Calculation methodology of Order Turnaround Time index (SCM KPI) implemented via SAP & Excel. • Order details & forecast data flow implemented for Hedging process of future sales linked to exchange rates. • Implemented PW BI Marketing Dashboard with connection to SAP. • Recruited (Selected & Employed for Marketing Department) - 11 FTEs.

Leading Specialist of Marketing
Temirtau, Karaganda Region, Kazakhstan
Key responsibilities: • Production Planning (3.5 Mio tons of Steel per annum) • Logistics (Port coordination) & Consignment stock invoicing management • Commercial, SAP & IT projects in Marketing, Finance & Production • Analytics, Reporting, Compliance & Uzbekistan strategy • Human Resource and GDPR Management Key achievements: • Order wise planning process improved via SAP & Excel. • Thickness wise planning process implemented via SAP & Excel. • Steel Grade wise planning process implemented via SAP & Excel. • PPGI RAL wise planning process implemented via SAP & Excel. • Booking management process Implemented via SAP & Excel. • Compliance of Production vs Plan implemented via SAP & Excel. • Transshipped record through ports (121kt of steel were shipped from ports In Mar`21).

Specialist of Marketing
Temirtau, Karaganda Region, Kazakhstan
Key responsibilities: • Production Planning (3.5 Mio tons of Steel per annum) • Logistics (Port coordination) & Consignment stock invoicing management • Commercial, SAP & IT projects in Marketing, Finance & Production • Analytics, Reporting, Compliance & Uzbekistan strategy Key achievements: • Order Book & Dispatch report (detalization of Order Load & Dispatch) implemented in SAP. • Turn Around Time tool (tracking tool of order unblocking efficiency for FG) implemented in SAP. • Order unblocking/blocking tool (automatization of manual work) implemented in SAP. • Dispatch report with detalization of Harmonic Codes implemented in SAP. • Order Tolerance & Order release report implemented in SAP. • Provided expertise in implementing SAP HANA (PPM, PP & Customer experience) & Steel Portal at AMT.

Specialist of Marketing
Temirtau, Karaganda Region, Kazakhstan
Key responsibilities: • SAP operation • Consignment invoicing • Analytics Key achievements: • Improved process - Consignment Invoicing in SAP. • Implemented via SAP & Excel - Consignment Invoicing Status report.

Marketing Analyst
Remont-Stil Ltd
Temirtau, Karaganda Region, Kazakhstan
Key responsibilities: • Market research • Advertisement • Analytics Key achievements: • Implemented advertising campaigns which contributed to increased brand visibility & market presence. • Provided valuable analytics to the company, enabling data-driven decision-making in marketing strategies.

Specialist of Marketing
Remont-Stil Ltd
Temirtau, Karaganda Region, Kazakhstan
Key responsibilities: • Market research • Advertisement Key achievements: • Provided market research to better understand customer needs and preferences. • Implemented marketing strategies which increased brand awareness and customer engagement.

Account Manager
Remont-Stil Ltd
Temirtau, Karaganda Region, Kazakhstan
Key responsibilities: • Coordination of a key clients • Construction service sales Key achievements: • Managed key customers via implemented excel data sorting methodology, ensuring their satisfaction and loyalty. • Contributed to the growth of the business by driving construction service sales via client relationship management.

Sales Manager
Remont-Stil Ltd
Temirtau, Karaganda Region, Kazakhstan
Key responsibilities: • Construction service sales Key achievements: • Sold construction services to clients by exceeding sales targets.
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