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As the Human Resources Manager I was tasked to establish the human resource practice of the company. This involved the formulation of policies that are compliant to the provisions of federal and state laws. This also involved the management of the benefits and training practices of the company. Concurrently, as the Operations Manager I was also responsible for supervising the settlement negotiations between the creditors and the company in behalf of the clients.

As the Training and Development Manager I was tasked with establishing the training and education practice of the company. This involved the development of training and instructional curricula, as well as delivering training courses throughout the bank. I also managed the internal communication structure in the bank by regularly publishing a newsletter for the consumption of the bank and its customers. I was also the secretary to the Executive Committee who was responsible for recording the resolutions discussed by the committee.

Assist the Owner/Orthodontist in the management of his professional and personal affairs. Verify the veracity of the invoices or bills the company receives and process these invoices or bills for payment. Manage the timekeeping and attendance system for the company and process payroll twice a month. Manage and maintain the library or resource center of the company. Perform computer maintenance functions such as hardware replacements, software diagnostics and installation, system inventory and diagnostics.

Served as human resource generalist in the management team of the company. Research, draft and implement policies in recruitment, training, compensation and benefits, and employee relations. Supervised the daily functions of the Customer Representatives in the Operations Department. Conduct negotiations and approve settlement deals with third party creditors on behalf of our clients.

Set up Training and Development Department. Manage the training and education budget. Design and conduct training on technical, operations and behavioral courses. Develop pool of trainers. Analyze the company's training needs and skills requirements. Implement interventions to satisfy the company's needs and requirements.

Assisted the Owner/CEO in the management of her professional and personal affairs. Interacted with potential and current clientele, and addressed their inquiries or concerns. Prepared and distributed monthly billing statements, and collected outstanding tuition balances. Reviewed customer financials or transactions to ensure accurate collection process. Managed accounting tasks such as account reconciliation, deposit reconciliation and financial reporting. Verified the veracity of the invoices or bills the company receives and processed these invoices or bills for payment. Processed payroll twice a month for the company. Manage relationships with vendors to leverage in the procurement of supplies and equipment financing. Performed human resource generalist functions such as recruitment, onboarding, verification and alike. Performed computer maintenance functions such as hardware replacements, software diagnostics and installation, system inventory and diagnostics.

As the File and Documentation Manager for the office I was tasked with implementing a system to convert physical documents into electronic format. This included creating the protocol to index the documents and for retrieving the documents within the internal systems of the company.

Activities and Societies: Varsity Soccer, Newsletter Photographer

Activities and Societies: Class President