Idriss Chah

Generating sales among client accounts, including upsetting andcross-selling. Developing and maintaining long-term relationships with accounts. Insuring that clients receive requested products and services in a timely fashion. Identifying and closing sales opportunities with clients. Presenting products and services information to corporate accounts. Effectively and accurately managing personal revenue pipeline to maximize all business opportunities. Working directly with activation team on setup and dismantle of event displays on show site. Preparing of proposals, cost estimations and spec sheets for business development initiatives. Accurately forecasting sales opportunities via pipeline report.

Managing the sales and relationships with particular customers. Negotiating payment terms and pricing, freight rates and delivery of goods to optimize the costs. Adopting a proactive customer service approach, communicating as soon as any issues arose to mitigate the problem and quickly resolving the situation. Actively pursuing new business through cold calling, researchingleads, and visiting trade shows. Strengthening and maintaining current business through constantcommunication, dependable product delivery, and trustworthy relations. Building long-lasting, mutually beneficial relationships with external contacts (Suppliers, Shipping companies, intermediary agents…) to create a better client experience

Supporting the company to increase the sales and client retention Working closely with assigned clients and leads to determine their needs Selecting a list of accurate and reputable suppliers through a comparative analysis system· Overseeing sales process and facilitating order fulfillment· Accurately quoting prices and terms which promoted long-term relationships and effectively achieved customer’s goals.

Staying current on company products, services and the industry trends Drafting and sending communications to clients about latest prices and offers Drafting and sending purchase contracts to clients Following up of the process from confirming the order up to the delivery to the country of destination· Quality control of the goods to ensure the client satisfaction· Preparing the required documents (Commercial invoice, Packing List, Detailed Packing List, Bill of Lading, Certificate of Origin)· Handling complaints and concerns

Studied the existing information system and documenting the purpose of each program in order to be able to implement the same tasks on a new information system. The client was the insurance company RMA WATANIYA.

Conducted tests on all software applications to eliminate bugs and correct issues prior to product going live.