Israel Cygler

Zild is an AMP (AI Agent Management Platform). Companies use it to deploy, manage, and scale AI agents connected to their channels, data, and internal systems. The platform covers omnichannel support (WhatsApp, phone, email), document analysis, quality monitoring, task automation, and corporate AI chat. All with governance, security, and cost control. As CPO, I lead product and platform strategy. I define the roadmap, prioritize features based on usage data, and work with the engineering team and customers. Mission: democratize AI access for enterprises.

At MakeITSimple, I help businesses implement and optimize SaaS platforms to improve operations, customer service, and internal processes. I work with solutions like Zendesk, HubSpot, monday.com, and other CRM and automation tools, ensuring that technology is strategically applied to drive efficiency and real business impact. Responsibilities: Develop and execute sales strategies to expand MakeITSimple’s client base and drive revenue growth. Identify each client’s specific challenges and recommend tailored technology solutions, from CRM to process automation. Support the integration of AI and automation into business operations, ensuring practical applications aligned with client needs. Collaborate with technical and Customer Success teams to ensure successful implementations and high ROI. Monitor trends in technology and customer experience to keep solutions updated and relevant. MakeITSimple stands out for its practical and strategic use of AI and automation, always focusing on tangible results for clients. My role goes beyond selling software—it's about ensuring that every solution genuinely contributes to productivity and sustainable business growth.

As a Sales Executive at Vermont, I help businesses enhance their customer service and sales operations through AI-powered BPO solutions. My role involves identifying opportunities, building strategic partnerships, and delivering outsourcing services that drive efficiency, optimize costs, and improve customer experience. Responsibilities: Develop and execute sales strategies to expand Vermont’s client base and drive revenue growth. Build and manage relationships with key decision-makers, understanding their needs and positioning Vermont as a strategic partner. Design and propose AI-driven BPO, telesales, and customer support solutions that enhance operational efficiency and deliver measurable results. Collaborate with internal teams to ensure seamless service delivery, integrating automation and AI-driven insights into our operations. Monitor market trends and industry developments to identify new opportunities and maintain Vermont’s competitive edge. Vermont’s BPO solutions leverage AI and automation to streamline processes, enhance decision-making, and improve customer interactions. By combining technology with a consultative sales approach, I help businesses scale more effectively while maintaining high service quality.