Iciar Wray
Sr. Director Cybersecurity Engineering @ Visa
About
Seasoned cyber security professional and customer success leader. Experienced in designing service offerings and go-to-market strategies. Natural problem-solver and solution designer, successfully demystifying customers’ pain points and mapping ROI’s. Hands-on approach, from successful setting up malware rig collections and sandboxing solutions to designing to maintaining support processes lifecycle. Business savvy, thrive building customer relationships seeking to maximize protection yields whilst minimizing security investments.
United Kingdom
Milton Keynes
Financial Services
Threat Intelligence, Cyber Security, IT Security Best Practices, Incident Management, DevOps, SQL, McAfee ePolicy Orchestrator (ePO), McAfee VirusScan, McAfee Endpoint Security, McAfee Global Threat Intelligence, McAfee Agent, HIPs, McAfee Network IPS, Project Management, Windows Administration, Microsoft Office, Process Improvement, Management, Team Management, Troubleshooting
Experience
Sr. Director Cybersecurity Engineering
Visa
London Area, United Kingdom
Director Cybersecurity Engineering
Visa
Sensor / Endpoint Security Manager
Visa
Cyber Security Manager (Digital & Transformation)
Lloyds Banking Group
London, United Kingdom
Global Malware Support Ops Manager
McAfee
United Kingdom
KPI - Design and architect threat base-lining and analytics model for large enterprise customers. - Responsible for day to day activities for threat researchers, technical writing and ops teams. - Manage malware lab procurement and infrastructure. - Manage technical undergraduates as part of CSR. - Customer interviews and mind maps.
Support Engineering Operations Lead
McAfee
United Kingdom
KPI - Managing EMEA McAfee Endpoint solution delivery and advanced product troubleshooting. - Liaison with product development and Product management function on PER / FMR. - Triage product bugs and feature configuration modules across EMEA for Endpoint. - Call triage and interfacing with large enterprise on high severity / business critical incidents. - Responsible for Train the Trainer session for Malware Flow and Product configurations.
Senior Technical Account Manager
McAfee
United Kingdom
KPI - Customer Advocacy - SPOC for PM / Dev / BD / Support. - Risk Mitigation - Managed Product Architecture and Deployment / Incident Management. - BP & Education - Patch Management / Product Awareness / Cross Vendor Integration. - Analytics - Product Usage / Detection Portfolio / Security Review.
Education
University of Exeter
Senior Leadership
University of Deusto
Computer Science
Iciar Wray's Contact Information
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