Ibrahim Almustafa

Head Of Sales Retail & Corporate Over 13 years experience in the Perfumes Retail Sales &Regional Distribution, and Product Development. Detailed understanding of retail operations, Markets, and Customers'need and employee motivation. Adept at handling multiple simultaneous client service, needs with complete courtesy. A strong innovator with a creative and energetic approach to performance improvement strategies. recognized for contributions to record-setting sales figures, territory expansion and new account development. Proven ability to lead sales. Offer an in-depth understanding of the sales cycle process and remain focused on customer satisfaction throughout all stages.

Retail Store Operations • Customer Service Excellence • Team building/Training • New location/stores • Merchandising Strategies and Plan • Budgeting & Cost Controls • Recruitment and retention

Area Retail Supervisor Swiss Arabian perfume  sales planning  Yearly Sales Forecasting & budgeting reviewed in quarterly basis with analysis  Developing yearly business plan (new outlets, area developing, recruiting new staff, new product development, relationship with different company for cross promotion…) and marketing activity  Analyzing the S.W.O.T (strength, weakness, objective, thread) in quarterly basis to find new solution & strategy and keep the management aware  Ensure the shop target achieve at monthly basis  Handling 18 shops & 55 staff  Monitor staff performance  Ensure the operation according to the company standard  Ensure store appearance enhance with a proper merchandising  Finding new location for new shops  Motivating & Conduct sales training for all staff  Handling customer complains & enquiries