ibne ali

* To ensure deposit mobilization targets are met consistently set by management * To ensure an increase of 250mm in SME business by end of 2014 * Coach, mentor and guide team members including Cad Team, ROs / Collection Officers and other staff * To ensure that staff is disciplined in punctuality, attire and friendly attitude towards both * Internal and external customers. * Manage the team by conducting daily / weekly briefs and set goals and further monitoring of RO Planner on Daily basis * Responsible for the NPL of the branch * Manage the team by conducting daily briefs and D-Briefs, and monitoring the RO Planners on a daily basis. * Focus on curtailing branch expenses in order to increase revenue. * Responsible for the NPL of the branch * Looked after Court related matters by supporting CAD Team & MANAGING Lawyers Team

* As an External Reviewer / Contract Instructor, depending on the scope of the program, it would mean anywhere from a few hours to a few days of consulting work reviewing outlines and drafts and making content recommendations/additions for either classroom or eLearning training programs focused on my areas of expertise. * Enroll in various programs & topics of Sales & Distribution, Credit & Risk Management, Business Management, Relationship Management, Product Development & Launch etc. * Further, Providing my services for business hunt to the Company as per the Contract agreement

* To ensure deposit mobilization targets are met consistently and set by management * Focus on curtailing branch expenses in order to increase revenue. * Coach, mentor and guide team members including Ros, Collection Officers and BDMs to achieve designated targets and other business goals * Responsible for the Asset growth and Collection from front end till GCL. * Ensure smooth functioning of branch operations and administration control. * Manage the team by conducting daily briefs and D-Briefs, and monitoring the RO Planners on a daily basis. * To ensure that staff is disciplined in punctuality, attire and friendly attitude towards both internal and external customers. * Complaint Resolution to be at 99% within 3 days TAT. * CVR & KYC processes to be followed diligently at account opening & account maintenance stages within TAT. * Credit discrepancies, revisions and mark-up recoveries to be resolved within TAT. * To ensure effective internal and external audits with special adherence to KYC and penalty items.

* Ensure every city is forwarding at least 80% ZERO DEFECT/GOOD SHOW cases, * Managed an overall 110 dealer’s network and having the best relationship within the competitions. * Provide a better infra structure to the bank and opportunities opened for the staff. * Ensuring compliance of credit policies and procedures. * Risk Management: By doing retrieval of O / S registration books, reg. Slips, AI Forms by heading a team of retrieval officers in each city. * Internal co-ordination with Risk Management, External Agencies, Collections, MIS, Operations, Service, HR (For hiring purpose) and Audit. * Major role in finalizing policies of the product.

* Development and / or refinement of quick and smooth process flow as a management tool. * Continuous analysis of competition and trained the managers on the same wavelength. * Ensuring compliance of credit policies and procedures. * Completion of Sales Manual of autos and ensure that the sales team is well aware and trained about the policies and procedures of the bank. * Consistent traveling to boost up sales team in various locations of the country and meeting with authorized dealers at least once in every 2 months.

* Launched auto business across the country (Including South Region) in which Hiring and Training was the most critical and important area of the job. * Worked as Acting National Sales Manager from Launch to June’02. * Controlled and managed 12 cities of Punjab and NWFP. * Manage and operate a team of 13 Relation Managers (Almost 15 Persons were direct report) in the region. * Streamline and further improve process flow to ensure quick turn around time for decision/processing. * PP revision and updating keeping in view market practice and after having on going analysis. * Internal co-ordination with Risk Management, External agencies, Collections, MIS, Operations, Service, HR (For hiring purpose) and Audit. * External co-ordination with, Insurance companies for insurance arrangements, Excise and Taxation office, Automobile Manufacturer, Auto dealers and others. * Major Role in finalizing policies of the product

* Launch Dealer Sales Force & Direct Sales Association and develop this New Concept in auto industry. * Manage & operate a network of 40 Authorized Dealers and 06 DSA’s. * Managing and increasing the profitability of the dealers and DSA’s. * Ensure strong relationship with the dealers and priority deliveries to Citibank customers. * Responsible for the staff training, hiring and retentions of the staff. * Ensure high motivation and job satisfaction among the staff. * Close coordination with Alliance Partners (DFML & PSML). * Also, responsible for Cards business from June 1998 till March’1999 * Looked after Fasalabad and Gujranwala Cities as well as Lahore for a short time period and set up auto business there