Ian K.
Business Manager and Health Informatics @ HEALTH CENTER OF HILLSBOROUGH PLLC
About
As a Senior Web Engineer II with over 20 years of extensive experience in front-end and UI/UX development, I specialize in creating seamless and engaging digital experiences. Collaborating with a small expert team at Intuit, we enhanced TurboTax’s Khoros User Community platform by developing custom React components, improving CMS integrations, and leveraging tools like Node.js, SCSS, and Tailwind. My work contributed to robust user support systems and streamlined help documentation for millions of users. With many years of experience as a consultant and developer, I have honed my skills in frameworks like React, Vue, and Vanilla JavaScript while excelling in technical writing and collaboration. My expertise lies in building responsive, accessible web solutions and empowering teams with clear documentation and actionable strategies. Passionate about bridging technical complexity with intuitive design, I thrive on delivering impactful results for diverse client needs.My portfolio is available with some of my previous projects at https://evilgeniuscreative.com
United States
Durham
Computer Software
Tableau, Performance Testing, Adaptive Design, web3.js, styled-components, Responsiveness, Team Collaboration, Key Metrics, Web Content Accessibility Guidelines (WCAG), Web Accessibility, Front-End Development, Freemarker, Multiple Project Coordination, JavaScript Libraries, JavaScriptMVC, SaaS Development, Databases, Technical Writing, Technical Support, React
Experience

Owner / Senior Front End Engineer & Principal Developer & Designer
Durham, North Carolina
Created marketing strategies, websites, databases, interfaces, business cards,flyers, pamphlets, postcards, as well as marketing and identity products forsmall businesses and professionals as well as larger, longer contracts atmedium-to-large firms. Clients include a $15 billion financial services company to design and developan in-house Software as a Service (SAAS) portfolio management webapplication; a technology marketing agency to develop training materialsin PowerPoint, Illustrator, and Photoshop; an online natural foods store; amarketing specialties and printing company; a salon; therapists, coaches, andcounselors; exercise trainers; health professionals; and many others. Projects ranged from a few static pages to multi-hundred page dynamic sites,web applications, stores, database-driven content (CMS), Flash, and JQueryanimation. Created sites from top to bottom: discussion to wireframe tomockup to finished product. Developed both front and back ends of websites using both WYSIWYGeditors, hand-coding in HTML, PHP. mySQL, Javascript, jQuery, Flash, PERL,and other languages. Maintained a primary focus on user experience / usabilitydesign (UI/UX), and aesthetics, as well as Responsive Web Design (RWD) forportability on multiple platorms. Have used and hand-modified e-commercesolutions including WP e-Commerce, Miva, Magento, OSCommerce, andothers. Portfolio at www.evilgeniuscreative.com.

Senior Web Engineer II / Front Line Engineer
Intuit TurboTax (via TEKsystems)
San Francisco Bay Area
・Created improved custom components in React to integrate into Intuit proprietary apps and testing on Node.js servers. ・Primary engineer responsible for React or CMS enhancements, bug fixes, Splunk dashboards, and experimentation on the TurboTax Khoros User Community. ・Worked as part of a small, expert team, integrating myriad custom Intuit systems ・As part of that small team, worked with a larger team responsible for all of the “Out of product” help documentation online, including integrating the Community with the greater Intuit systems built in ReactJS, Javascript, SCSS, Storybook, Javascript ES6 (vanilla Javascript), and Tailwind. ・Maintained and extended projects built in React.js and Vue.js ・Wrote and ran multiple A/B and 4-way design and functionality tests using Intuit’s custom in-house web testing system, primarily in pure vanilla Javascript and CSS. ・Worked hand in hand with designers on Figma to create working versions of mockups and make design changes as needed in Figma

Senior Web Engineer
Khoros LLC (formerly Lithium)
United States
・Successfully executed various projects by working collaboratively with NPM and Node version manager while leveraging overall HTML, CSS, SCSS, Javascript both within Frameworks and Vanilla Javascript, jQuery, Java Freemarker and Velocity templating and logic, Vue, and React. ・Collaborated closely with clients on projects where I was a technical reference, helping them learn and do the work themselves while recommending strategies, actions, and technical explanations. I also wrote technical documentation for clients when needed. ・Increased user satisfaction by joining the Documentation team to rewrite and improve incomplete or confusing documentation for over two dozen widely-read technical instructions. ・Updated Confluence documentation to be more readable and usable. ・Widely contributed to the web engineering efforts for Khoros Community SaaS delivering services to dozens of Fortune 500 clients serving hundreds of thousands of users total, finding solutions to any customization request the client had. ・Spearheaded numerous functions associated with customization, creation, development, and troubleshooting of Khoros community components (https://khoros.com/platform/communities) and UI/UX for diverse customer needs and preferences, sometimes acting as a contributor, sometimes as a Tech Lead for small teams of 3-5. Wrote code consistently to improve and customize products, CMS, Community, and e-commerce within the functionality of Khoros Community

Senior Digital Designer and Front End Developer for User Community
JMP, a subsidiary of SAS Institute
Cary, NC
・Ensured excellent design and development of the JMP Khoros user Community, supporting a growing group from 10,000+ users to 40,000+ when I left. ・Made hundreds of Community customizations with dozens of bespoke components, layouts, and others that were not available out-of-the-box both on the front end and on the middle layer, adding Vue.js and React.js custom apps on top of sections of the Community (with Node + Express), custom skins, localization, integration of translation matrices based in Angularjs, debugging issues and working with technical support whenever necessary. ・Modified complex AngularJS apps that allowed for translating pages using Google Translate and the UI behind these apps. ・Leveraged WebWorks ePublisher, SCSS, JavaScript, HTML, ASP, XSL, and XML to design and develop documentation templates for JMP 13 - 16. ・Singlehandedly produced, wrote, recorded, edited, and voiced 15+ instructional videos for users to understand the Community overall and in particular sections. ・Created content and pages for AEM to deliver templates, technical fixes, design elements, and other functionality as needed for the marketing team and integrated AEM with the JMP Community when required. ・Successfully developed the http://DiscoverySummit.jmp site for quarterly JMP conferences worldwide using AEM, LESS, and JavaScript. ・Saved hundreds of thousands of dollars by diverting from phone tech support to Community peer and moderator support, with over 500,000 discussions in the Community. ・Continuously improved the Khoros Community while working in HTML, CSS, Javascript, jQuery, Freemarker, LiQL, SCSS, SASS, Angular.js, Vue.js, React.js, Node.js, and other libraries. ・Utilized APIs to retrieve data for page building, CRUD for pages and users, and the Customer SDK. Delivered technical support to other team members in Javascript, CSS, and HTML esoterica. ・Moved the team from pens and notepads using waterfall practices to Agile sprints, stories, and Jira tracking.

Frontend Engineer/Designer
・Successfully updated and redeveloped in-house applications for bug tracking and enhancements (CDETS) and other in-house apps as part of a team in an Agile environment leveraging Google Web Toolkit to use Angular.js (1.5) with a focus on prepping for Angular 2+ and ECMAScript 6 via Typescript, Stylus, and Gulp. ・Lead Designer for the team, successfully creating numerous wireframes, UX layouts, and visual templates for the new system design. ・Coded in Typescript and Angular 1.5 to modernize and recreate numerous older, in-house apps. ・Set up multiple experimental proof-of-concept Typescript and Angular apps with components, services, and testing. ・Used Karma, Jasmine, and Protractor to perform unit and e2e testing.

UX/UI Development and Design
Durham, NC
・Collaborated with customers and NGOs in an iterative design-testing-feedback loop to create and improve applications for International Weather applications. ・Worked with the development team to highlight usability and feedback loops in graphic design. ・Performed highly as a sole UX/UI designer and graphic designer for the company of approximately 50 people. ・Ensured go-to HTML, CSS, JavaScript, and design support for the marketing department while working within an Agile environment. Interacted with customers in an iterative design-testing-feedback loop to create and improve applications. ・Liaised with the development team to highlight usability and feedback loops in graphic design. ・Created search and forecast weather and mapping application from zero combining Angular.js, D3.js, Bing Maps, and aWhere's API to allow search of weather using country and city names, latitude and longitude, or point-and-click on a map for non-profit organizations who serve farmers in developing countries. ・Developed proprietary weather icons, various illustrations and infographics, and t-shirt design for Nairobi Hackathon. ・Singularly created an online company style guide from zero; both the guidelines and the style guide site in Angular.js. ・Designed a data visualization dashboard app from zero for a Gates Foundation grantee (SNV) in Angular.js and D3.js. ・Accumulated, retrieved, and manipulated data by using multiple weather service APIs. ・Skillfully wireframed and designed numerous subsites and site changes and prototyped mockups, prototypes, and templates for various subsites.

UX Designer & Developer
United States
The NCDOT provides resources and administration assistance for all transportation-related departments in the state. Worked as a contractor through "22nd Century Technologies" as part of a team creating a redesign for the 63,000 page NCDOT.GOV site to be up to Web 2.x standards and 21st century usability and Responsive Web Design (RWD) best practices. Due to state political changes, much of that redesign was not implemented. ● A site of this size is only as useful as its search functionality and interface. With this as the focus, created an up-to-date, search panel for the site to respond to all user searches, regardless of whether the result was text, image, map, data, or document. ● Focused on wireframing, mockups, and applying new UX/UI concepts to existing site in preparation for complete changeover. ● Worked in HTML, JavaScript & jQuery, XML, Xpath, XSL/T, within an ASP.NET and SharePoint framework

Small Business Owner (Bumper sticker and t-shirts)
DemocracyMeansYou.com
San Francisco Bay Area
Designed, developed, and operated a political satire and commentary e-commerce website which sold retail and wholesale bumper stickers, T-shirts, and badges. Site was created in HTML with Dreamweaver and used Miva Merchant as the e-commerce engine. Created a CMS using PHP and mySQL to publish articles. At peak, DMY had 20 authors, daily updates, thousands of visitors daily, and worldwide sales of up to $180,000/year. Designed over 100 items. Sold to Stickergiant.com.

Publishing Specialist
Publishing 20/20 & School Wise Press
San Francisco Bay Area
Operated custom databases and publishing software to create School Accountability Report Cards for California schools to deliver to both parents and the state Board of Education. Worked with Dreamweaver, HTML, FrameMaker, Miramo, Access, and Acrobat, as well as preparing electronic documents for offset printing.
Education

Health Informatics
As data analytics has proven to be one of the most significant undertakings to promote better patient outcomes and decrease costs, health informatics has emerged. By sharpening their understanding of analytics and technology, healthcare and industry professionals can work to reduce health disparities and improve equity. The online Master of Health Informatics program from the Wake Forest University School of Professional Studies offers a holistic curriculum that balances leadership and technical skills to help you build a strong foundation within any health informatics discipline.

Full Stack Engineering
Part time evenings and weekend continuing ed student in the Full Stack Software Development program, including 480+ hours (6 months) of professional training over twelve weeks beginning with reviewing the basics of HTML, CSS, and JavaScript, to in-depth hands-on training in JavaScript OOP, React, Node.js, Express, NoSQL databases (MongoDB), Python, and Django. Portfolio of completed class work and other projects can be found at https://github.com/evilgeniuscreative/
Ian K.'s Contact Information
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