ian bell

Research and analyse designated projects and tasks to mitigate risk and improve compliance for the Group with particular emphasis on Transaction & Business Services (T&BS).

Maintain and enhance both the quality of work received from Outlets and the quality of output to the Account Management Centre. Establish and monitor process controls and lead continuous process improvement for the Transaction Processing Centre (TPC), the outlets and the Bank’s customers.

* The role of the Operational Accounts Team is to report on the overall portfolio of Office & General Accounts on behalf of internal business stakeholders to ensure all accounts are managed in accordance with the Bank's policy & procedures. *  Provide high level control over the compliance of Office & Suspense Accounts to NAB Policy. Ensure compliance by random sampling Office Account reconciliations and reporting results to appropriate stakeholders. *  Provision of advisory and support services to Australian Banking Business Units. *  Respond to compliance and general enquires on all aspects of Office Accounts. *  Develop and provide educational presentations on performing reconciliations and completing Banker requirements for Business Excellence Achiever (BEA) and eRisk. * Both are Internal Audit tools ).

* Corporate Trust Officer – National Australia Trustees * Quality Assurance Manager – Nova Micrographics ( Career break from NAB ) * Various positions in the NAB including –Audit, International Officer, Branch Manager

Activities and Societies: CTM - Toastmanters International