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Focusing on making large language models better at code and reasoning by building custom training pipelines, evaluation tools, and datasets that embed real domain expertise. • Building tooling to train LLMs on Qiskit code and quantum knowledge, and to evaluate their correctness and understanding. • Sharing models, datasets, and tools with developers through open source contributions, research papers, and hands-on education.

Implemented intelligent applications and strengthened data tools for IBM Quantum • Developed and delivered new solutions to address challenges incorporating data and intelligence techniques • Expanded awareness within IBM Quantum and enabled projects to take advantage of data-related and ML/AI approaches

Guided and contributed in the building of applications and creating of content for the Qiskit Community and IBM Quantum Learning • Develop, support, and maintain tools and resources to grow the Qiskit community • Improve the experience of developers, researchers, students, and educators learning the concepts of quantum computing

Member of the Center for Open-Source Data and AI Technologies focusing on making AI technologies accessible to developers • Share knowledge and help educate developers by publishing developer-focused content and engaging directly with developers at conferences, meetups, and other community events. • Make it easier for developers to leverage the tools and practices of data scientists through the creation of and contributions to open source technologies

Fostered relationship with developer communities to create better understanding and adoption of Watson & Cloud Platform technologies • Shared knowledge and helped educate developers through creation and publication of digital content (e.g., blogs, videos, & demo apps) and participation in events, conferences, and meetups • Built responsive and accessible user interfaces for showcase applications to improve quality and user experience

Developed and collaborated on Watson Experience Manager and tooling applications. • Enhanced tooling experience with focus on UI/UX redesign of existing applications and tools. • Diagnosed and resolved deployment issues and functionality concerns, ensuring customer satisfaction and improving product quality.

Tasked with transforming WebSphere Operation Decision Management application implementing a new web front-end. • Contributed to design and development of user interface and user experience from prototyping to implementation, resulting in clean and social experience. • Evaluated, coordinated, and implemented Web Accessibility guidelines, ensuring inclusive and WCAG-compliant application.

Participated in development of Sametime Advance UI and business logic and maintenance of existing products. Sametime Accessibility Lead. • Engaged with Accessibility Review Board and product engineers establishing fully accessible experience across all Sametime products. • Provided enhancements and upkeep to existing Sametime applications and analyzed and solved Sametime problems helping customers maintain stable deployment and increasing overall satisfaction.

Provided customer support for Lotus Notes / Domino Mail & Messaging. Technical Team Lead. • Troubleshot, analyzed, and tested Notes Client and Domino Server issues, resolving customer concerns. • Facilitated and participated in education training workshops and authored, reviewed, and verified technical documents expanding Notes / Domino Knowledge Base and transferring knowledge across Support teams and customers.

Automated Logistical Specialist (92A) for Alpha Co. 126th Brigade Support Battalion • Managed and maintained Motor Pool's inventory of vehicles, weapons, and personnel equipment.

Armament Repairer (45K) for Maintenance Troop 11th Armored Cavalry Regiment Support Squadron • Maintained, calibrated, and repaired instrumentation, control, and electronic components of tank turrets and weapon systems of armored vehicles.