iain boyle

head of infrastructure engineering

About

A highly-effective & business-driven Senior IT Professional with a successful background in B2B, professional, legal, risk management, business intelligence & global corporate sectors. Commercially-aware, with a broad range of management experience. Hands-on approach to successful IT leadership, engaging with business stakeholders and 3rd parties, delivering ‘cost appropriate’ IT solutions and business process change via emerging technology solutions. PRINCE2 & ITIL qualified, with strong experience of applying best practice frameworks and methods. Merger & acquisition experience, leading the integration of small, medium and large-scale technical solutions. Experience of driving change management, business transformation, IT service transition, IT strategies, technology roadmaps, centralised IT solutions, support environments, global vendors, IT teams & resources, IT upgrades and systems migration, delivering added business value & ROI through the use of technology

Country

united kingdom

City

london

Industry

security and investigations

Skill

citrix, esxi, microsoft exchange, networking, project planning, project management, it service management, service delivery, cisco telepresence, mpls, datacentres, international project management, offshore operations, vendor management, resource management, microsoft sql server, hp proliant, telephony, it infrastructure management, it operations, m&a experience, international management, disaster recovery, business continuity, 24x7 production support, email encryption, disk encryption, infrastructure consolidation, service level management, incident management, storage area networks, windows server, information technology, data center, vmware srm, recoverpoint

Experience

director eu, row it and infrastructure

stroz friedberg, an aon company

2018-4 - Present · 8 yrs 6 mos

manager, information technology

stroz friedberg, an aon company

2011-11 - 2015-2 · 3 yrs 4 mos

senior support engineer at the woolwich open plan and barclays

pink elephant

2001-10 - 2005-1 · 3 yrs 4 mos

* Provision of build & support for all NT4, 2000 and 2003 servers, underpinning business transformation * Focused on delivery of 1st-3rd line support for a portfolio of all desktop and bespoke software solutions * 1st line network support and desktop build responsibilities, aligning technology with core business needs * Conducted regular and in-depth evaluation of new technologies, maintaining competitive business edge * Project planning, analysis, development, implementation & resource deployment management activities

global it manager and distributed support manager

aetna life insurance company

2005-1 - 2011-11 · 6 yrs 11 mos

* Focused on provision of business-critical IT for offices & call centres in Europe, Middle East & Asia * Leadership, management and motivation of a team of 8+ 2nd / 3rd line engineers, supporting IT users * IT budget forecast and management for a portfolio of 5 international offices & respective cost centres * Ensured ongoing IT compliance with regulatory standards and bodies, including FSA, DFSA & HIPAA * Key technical representative for the centralisation of IT across London, Shanghai, Hong Kong & Miami * Oversaw migration of business applications & data platforms to a SunGard colocation facility in London * Introduced personal development plans within the IT team, promoting self-development & progression * Global deployment and ongoing development for Citrix XenApp server for the UK, US, Dubai and Asia * Instrumental in participation with new technology initiatives, using Citrix & Virtualisation-based solutions * Successfully led deployment of secure email solutions to transfer email using TLS from SMTP gateways