Hạnh Nguyễn

Traffic Manager @ Sucden Coffee Vietnam

About

With over a decade of dedication in the logistics and supply chain management field, my current role at Sucden Coffee Vietnam harnesses my intricate understanding of international trade dynamics and logistics coordination. My mission is to streamline operations to align with our organization's commitment to excellence and sustainability. Our team's diverse perspectives and collective experiences have enabled significant advancements in operational efficiency, embodying the company's innovative spirit and cultural values. As Traffic Manager, I lead a dynamic team of 11, focusing on restructuring back office operations to enhance efficiency and productivity. We've successfully implemented new processes, reducing workloads and establishing key performance indicators that reflect our strategic goals. My hands-on approach in recruiting, training, and optimizing workflows has fostered a culture of continuous improvement, directly contributing to improved team performance and achieving substantial gains in our logistical operations.

Country

City

Vietnam

Industry

Import & Export

Skill

Logistics Management, Management, Supply Chain Management, Continuous Improvement, Team Building

Experience

Traffic Manager

Sucden Coffee Vietnam

2019-8 - Present · 7 yrs 2 mos

45 Võ Thị Sáu, Da Kao, Dist. 1, HCMC

• Managed and led a team of 11 back office staff at Sucden Coffee Vietnam, collaborating with the Netherlands manager to restructure operations for increased efficiency. • Implemented new processes to reduce workload, enhance reporting, and set KPIs for staff, while troubleshooting inter-company trading hubs. • Recruited and trained new employees, optimized workflows, and achieved significant improvements in team performance and productivity.

Logistics Supervisor

Louis Dreyfus Company

2012-12 - 2019-8 · 6 yrs 9 mos

35 Tôn Đức Thắng Q1 TP HCM

• Managed shipment schedules from Vietnam to various destinations, ensuring timely delivery and adherence to production plans. • Prepared and processed shipping documents for customs clearance and certification, including Certificate of Origin. • Oversaw shipment tracking and documentation, ensuring accuracy and completeness for invoicing and client communication. • Led a team in managing contracts, resolving shipment issues, and optimizing processes to maximize company benefits.

Traffic Officer

Sucafina

2007-5 - 2012-7 · 5 yrs 3 mos

Vietnam

• Communicated with clients, shippers, brokers, and banks to ensure smooth shipping processes. • Managed daily contract checks online and coordinated shipping instructions and document approvals. • Oversaw warehouse operations, solved claims issues, and prepared customs clearance documents. • Checked monthly stock reports and reported on all purchases and sales to the manager.