héctor padial

In charge of store operations: Cash reconciliation, inventory management, time management/scheduling and implementing company policies/procedures. Train and develop my staff on the MobileLink sales process, customer service, and marketing strategy. Strategize a marketing plan on a monthly basis to attract awareness for the store. Maintained store appearance to Cricket Wireless standard and kept a safe store environment for my staff and customers alike. · Currently leading MobileLink Cricket store, Walkertown, as the top overall preforming store in NC/VA Region. · Lead Walkertown store to the top position in Accessory Per Opportunity (KPI). Recongized as top sales manager in MobileLink with highest accessory per opportunity on a two-month contest with a $27 per opportunity rate out of 300 plus stores.

Handled operational and financial operations, including site profit and loss management. Trained and developed my staff to follow T-Mobile sales process, policies and procedures. Forecasted goals and monthly quotas on a monthly basis. Maintained a monthly marketing plan to bring awareness and find alternative methods of penetrating our target market. Attained several milestones on KPI's to included; Most gross adds, data, and insurance attachment. Collaborated to transform a "worst to first" store transformation.

Acquired auto loan financing for the Latino community with ITIN and none licensed drivers. Sold new and used Dodge, Ram, Jeep, Chrysler and Mazda inventory. Assisted with trade evaluation to get the best trade estimate for our customer. Cold called new and existing customer to generate new business for the dealership. Worked with General manager and Sales manager to plan and execute a market plan to hit our target market (Latino Community) via radio, newspaper and internet outlets.

Acquired auto loan financing for the Latino community with ITIN and none licensed drivers. Sold new and used General Motors and Chevrolet inventory. Assisted with trade evaluation to get the best trade estimate for our customer. Cold called new and existing customer to generate new business for the dealership. Worked with General manager and Sales manager to plan and execute a market plan to hit our target market (Latino Community) via radio, newspaper and internet outlets.

Sold, activated and installed TWC products and services to MDU’s and SDU’s. Canvased assigned territories to sell TWC services in the Triad, NC area in a door to door sales environment. Audited MDU and SDU for theft of service. Cold called current and potential customers on a daily basis to set up appointments. Assigned to a retention team to retain customers who scheduled or recently terminated service TWC service.

Enlisted civilians to the Regular Army (RA) and Army Reserve (AR). Interviewed potential enlistees to determine if they were test, physically, and morally qualified to enter the US Army. Canvased the general area of Guilford and Davidson county North Carolina. To include local High Schools, Universities, and Community Colleges. Maintained a contract retention rate of 98% during my tenure. Contracting and successfully shipping out over 90 applicants.

Deans List 2014-Present, Presented in the Multi-Culture Festival 2015. Activities and Societies: Phi Theta Kappa, National Society of Leadership & Success, and Global Scholar of Distinction.