Hussam El Dien Mahmoud

Food and Beverage Manager @ Radisson Hotel Group

About

I have 16 years of experience in the hotel field. My experience has been built up in many different concepts. I have worked in dining rooms, swimming pool restaurants, fine dining rooms, outside catering, banqueting, and conferences. Specialties: Hospitality and Hotel Management

Country

City

Egypt

Industry

Food & Beverages

Skill

Language Skills, Training Skills, Food & Beverage, Hotels, Hospitality, Catering, Pr-Opening, Micros, Banquets, Opera, Guest Satisfaction, Restaurant Management, Customer Satisfaction, Training, Front Office, Pre-opening experience, Hospitality Management, Leisure, Concierge Services, Pre-opening

Experience

Food and Beverage Manager

Radisson Hotel Group

2022-7 - Present · 4 yrs 3 mos

Egypt

Assistant Manager in charge of Food & Beverage Departement

Carlson Rezidor Hotel Group

2017-1 - 2022-7 · 5 yrs 7 mos

Egypt

Assistant Manager in charge of Food & Beverage Department

Carlson Rezidor Hotel Group

2017-1 - 2022-7 · 5 yrs 7 mos

Egypt

Restaurants Manager

Carlson Rezidor Hotel Group

2012-4 - 2017-1 · 4 yrs 10 mos

Egypt

Under the general guidance of the Food & Beverage Manager maximize guest Satisfaction and food and beverage profitability by managing the restaurants and thier staff, and execute food and beverage marketing and sales strategies. All work is carried out in line with the hotel’s guidelines and business plan.

Restaurant Manager

InterContinental Hotels Group

2009-8 - 2012-3 · 2 yrs 8 mos

Manage the outlet as a successful independent profit center, ensuring maximum guest satisfaction consistent with IHG standards, through planning, organizing, directing, and controlling the Food & Beverage operation and administration. Ensure that the monthly forecasted Food & Beverage revenue figures are achieved. Ensure that all employees establish a rapport with guests. Handle all guest requests and inquiries on food, beverage and service. Ensure that the outlet employees are Multi Skilled and have the necessary skills to perform their duties with maximum efficiency, through consistent training in accordance with the Annual Training Plan.

Assistant Restaurant Manager

IHG Hotels & Resorts

2008-8 - 2009-8 · 1 yr 1 mo

Assist the outlet manager in managing the outlet as a successful independent profit center, ensuring maximum guest satisfaction in consistent with IHG Standards, through planning, organizing, directing and controlling the Food & Beverage operation and administration.

Supervisor

Sun International

2007-10 - 2008-8 · 11 mos

Egypt

Supervise the assigned station / section, serve Food & Beverage to guests, ensure a courteous, professional, efficient and flexible service consistent with Hyatt International Standards Policies & Procedures in order to maximize guest satisfaction.