Hussain M Sayyed

• Spearhead strategic management of $20M+ in annual client accounts, serving as a trusted consultant and advisor for corporate travel programs, luxury itineraries, Hotels bookings & group operations. • Conducted regular client meetings to discuss performance metrics and explore upsell possibilities & feedback. • Negotiated contracts and service terms, securing long-term partnerships with key clients. • Resolve escalated issues with professionalism and agility, applying conflict resolution, negotiation, and stakeholder management skills to protect account value and ensure service recovery. • Led and mentored a team of corporate professionals, focusing on achieving project goals and performance benchmarks. • Developed strategic plans to guide team efforts towards meeting organizational objectives. • Coordinated cross-functional collaborations to ensure the smooth execution of corporate projects. • Develop, implement and manage all travel vendor relationships and programs (agency, air, hotel, car rental), and other travel related services ensuring compliance to service level agreements. • Conducting extensive sales negotiation with global account reps for major hotel chains to attain the best possible rates for staff and participants. • Experienced in achieving sales goals by proactively promoting, selling, and securing reservations for domestic and international leisure travel services including travel by air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance. • Strong sales & distribution expertise encompassing positioning, strategic pricing, presentation & creativity skills, yield and account management skills.

• Spearhead strategic management of $20M+ in annual client accounts, serving as a trusted consultant and advisor for corporate travel programs, luxury itineraries, Hotels bookings & group operations. • Conducted regular client meetings to discuss performance metrics and explore upsell possibilities & feedback. • Negotiated contracts and service terms, securing long-term partnerships with key clients. • Resolve escalated issues with professionalism and agility, applying conflict resolution, negotiation, and stakeholder management skills to protect account value and ensure service recovery. • Led and mentored a team of corporate professionals, focusing on achieving project goals and performance benchmarks. • Developed strategic plans to guide team efforts towards meeting organizational objectives. • Coordinated cross-functional collaborations to ensure the smooth execution of corporate projects. • Develop, implement and manage all travel vendor relationships and programs (agency, air, hotel, car rental), and other travel related services ensuring compliance to service level agreements. • Conducting extensive sales negotiation with global account reps for major hotel chains to attain the best possible rates for staff and participants. • Experienced in achieving sales goals by proactively promoting, selling, and securing reservations for domestic and international leisure travel services including travel by air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance. • Strong sales & distribution expertise encompassing positioning, strategic pricing, presentation & creativity skills, yield and account management skills.

As a Senior Business Travel Consultant, I specialize in delivering seamless travel solutions for both individual (B2C) and corporate clients. I manage complex international and domestic itineraries, ensuring cost-efficiency, compliance with corporate policies, and top-tier service quality. 🔹 Key Responsibilities: Manage end-to-end travel bookings including flights, hotels, transfers, visas, and travel insurance. Serve as a dedicated point of contact for key corporate accounts, ensuring service level agreement (SLA) adherence. Support travelers with changes, cancellations, and emergency travel arrangements with a focus on speed and accuracy. Use GDS (Amadeus/Sabre/Galileo) for fare searches, ticketing, and reissuance. Liaise with airlines, suppliers, and internal teams to resolve issues and optimize the travel experience. Provide advisory services on travel policies, route optimization, and cost-saving strategies. Assist in onboarding new clients and training junior consultants on travel procedures and systems. Ensure documentation, invoicing, and client data are maintained with high accuracy. 🏆 Highlights & Achievements: Handled high-value accounts with annual travel spends exceeding $[X] million. Recognized for maintaining over 98% accuracy in ticketing and documentation. Successfully resolved high-pressure last-minute travel changes for VIP clients. Contributed to operational efficiency improvements and client retention.

• Crafted customized travel itineraries tailored to client preferences and budget constraints. • Negotiated competitive rates with airlines, hotels, and tour operators to deliver cost-effective travel solutions. • Maintained expert-level knowledge of travel industry trends, top global destinations, visa requirements, and travel protocols. • Monitored and analyzed sales performance data to identify growth opportunities and drive continuous improvement. • Coordinated complex travel arrangements for corporate clients, ensuring strict adherence to company travel policies. • Managed online B2C and corporate travel reservations, including air, hotel, car rental, visas, and travel insurance. • Consulted with corporate clients to design efficient travel plans that aligned with business needs and minimized costs. • Handled customer service processes, including refunds, ticket reissues, and resolving booking-related inquiries. • Maintained and updated the customer database, ensuring accuracy for future communication and travel planning. • Provided professional advice and timely updates on travel offers, policy changes, system usage, and reservation modifications or cancellations.

• Handled corporate client and associate travel arrangements, including end-to-end reservations, routings, and itinerary planning. • Managed functional queries on Amadeus, including reservation issues, ticketing processes, and PNR management. Recognized as the “Star Performer” for the period April 2010 – March 2011 in at Sutherland Global Service Pvt. Ltd.

Selling Travel Products & Services for Air India PVT LTD( Reservation and Ticketing)-- Manage international and domestic ticketing and reservations, ensuring timely and accurate bookings. • Provide clients with detailed information on flight fares, routes, and seat availability. • Handle tour operations for both domestic and international markets, including itinerary planning and coordination. • Process e-ticket modifications and cancellations, ensuring smooth service recovery and customer satisfaction.