Huraira Qureshi

Customer Service Representative @ Zero Lifestyle

About

Currently serving as a Quality Assurance professional at Legendesk (Pvt.) Ltd., contributing to maintaining high standards and operational efficiency. Skilled in Foreign Exchange (FX) Trading, with a focus on Volume Spread Analysis (VSA) and Smart Money Concepts (SMC) to identify high-probability market opportunities. Previously worked as a Chat Support Agent at Tribe Consulting (Pvt.) Ltd., addressing customer queries for the Daraz Bangladesh venture, and as part of the Rider Operations Department at Snoonu, managing rider inquiries and escalating cases effectively. Academic background includes studies in Logistics, Materials, and Supply Chain Management at Bahria University Karachi.

Country

Pakistan

City

Karachi Division

Industry

Outsourcing/Offshoring

Skill

Foreign Exchange (FX) Trading, Forex, FX Spot, E-Commerce, Commerce Cloud, Initiative, Information Technology, Anti-inflammatory, Manage Complex Projects, Computer Science, Teamwork, Time Management, Microsoft Office, Customer Support, Urdu, Self-confidence, SC, Computer Literacy, Organization Skills, Problem Solving

Experience

Customer Service Representative

Zero Lifestyle

2026-2 - Present · 8 mos

Karachi Division

Foreign Exchange Trader

FundedNext

2023-1 - Present · 3 yrs 9 mos

Karāchi, Sindh, Pakistan

I’m a dedicated GOLD trader specializing in Volume Spread Analysis (VSA) combined with Smart Money Concepts (SMC) for precise market entries and high-probability setups.

Quality assurance

Legendesk (Pvt.) Ltd.

2025-9 - 2026-1 · 5 mos

Customer Support Executive

Tribe Consulting (Pvt.) Ltd.

2024-7 - 2025-9 · 1 yr 3 mos

Karāchi, Sindh, Pakistan

Working at Tribe Consulting on the Daraz Bangladesh venture as a Chat Support Agent, where I handle customer queries and concerns, delivering prompt and effective resolutions.

Rider operations

Snoonu

2024-2 - 2024-5 · 4 mos

I was part of the Rider Operations Department at Snoonu, where I managed rider inquiries and efficiently escalated complex cases to the senior department for timely resolution.