Quỳnh Hương Nguyễn

1. Industry Insight: - Syndicated Reports: Developed 11 Market Pulse and 9 Thought Leadership reports to analyze macro trends and FMCG dynamics, identify growth opportunities and challenges and strengthen client engagement for all clients. Recognition: Acknowledged by top clients and APAC leadership for strategic insight and executive storytelling. - Client Performance and Strategic Advisory: Delivered quarterly/mid year/full year performance reviews and strategic planning workshop for key 9+ FMCG clients (Milk Bases, Beverage and Food) ~ $2.4K mil, providing recommendations on pricing, market execution, innovation, etc, presenting to C-Suite, BOD and senior managers. - Business Impact Tracking: Monitored Quantified Business Outcome (QBO) metrics to ensure recommendations translated into measurable business impact. - Team Development: Mentored and upskilled junior analysts through structured deck reviews and feedback sessions; 2. Customer Success: - Served as primary contact for client data and performance queries and data validation questions. - Delivered knowledge, analytical and technical training to enhance client capability. - Collaborated with cross-functional teams to deliver on-time and quality data and reports to clients - Managed time-sensitive global reporting project (NIS) ensuring accuracy for reporting.

- Delivered monthly performance reporting for top Beer and Beverage clients. - Participated in cross-country APAC analytics projects.

- Receive and check import documents from overseas agents. - Authorize forwarder and upload manifest to VietNam National Single Window for direct consignee - Receive A/N from carrier and send A/N to consignee - Check payment and release D/O - Work with agent, carrier, custom to tackle all incurred problems during shipment - Make a report at the end of month