Hunter Westley
Service Manager @ 1KOMMA5° Sydney
About
Most operational problems aren't complex—they're overlooked. I began my professional journey simultaneously in the administrative customer service sector and operational management of live productions; culminating in my career as an Operations Manager. Since then I have had great success in blending the innovation and flexibility required in creative arts alongside the process and data-driven results that are required to keep an organisation profitable. Simplicity, efficiency and profitability are at the core of my work. With over 10 years across the independent and corporate sector I have deeper insights into what makes businesses tick; and how we often overlook the simplest answers to our most difficult problems. I emphasise creating strong target-focused process that sacrifice neither customer experience, nor internal productivity. My goal is to apply this experience to drive Australian businesses of all sizes reach their full potential by removing operational roadblocks and creating seamless end-to-end experiences across both B2B and B2C spaces. With the aim of strengthening Australian business capabilities and positioning local organisations for success, domestically and internationally.
Australia
Winmalee
Information Technology & Services
Advertising, Production Management, Recruiting, Strategic Planning, Business Process Improvement, Team Building, Project Management, Spreadsheets, Customer Service Management, Collaborative Problem Solving, Leadership, Customer Experience, Management, Time Management, Design, Presentations, Microsoft Excel, Problem Solving, Sales, Customer Service
Experience

Administrator
h&h Accredited Training

Production Manager
Brisbane, Queensland, Australia
I assisted in ensuring the smooth operations of various independent productions across Brisbane, Sydney and the Greater Brisbane region. As a Production Manager I excelled in: Securing funding and external financing. Development and reporting of KPIs across businesses. Timetable coordination for venues, rehearsals and meetings. Managed travel schedules and expenses. Operations management for large-scale productions. Resourcing within budget constraints. Onboarding and offboarding at scale. Expanding and developing business acumen of young business owners. Community outreach and market engagement.
Hunter Westley's Contact Information
Phone
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