humberto hernandez

certifications

About

Collaboration Technology Solution Professional Designing and implementing network integrations since 1997. Providing solutions from several positions: ● Solution Architect for Video Conferencing and Unified Communications Solutions. ● Consultant Architect Video Conferencing and Unified Communications Solutions. ● Implementer of established company to implement video conferencing solutions to sales/customers. ● Worked with startup company to create the Video Conference Implementation Practice and provide network solutions to mid-size customers. ● Provided Network Design and Implementation to Fortune 500 Companies and Enterprise Customers. ● Support Engineer for UC application in CUCM and Unity teams in Cisco TAC. ● Master Processional in Project Management (in progress)

Country

united states

City

yonkers

Industry

telecommunications

Skill

cisco technologies, unified communications, cisco call manager, voip, telepresence, video conferencing, cisco telepresence, ccna, troubleshooting, networking, h.323, sip, ip, computer science, cisco voip, project management, project planning, network design, integration, tcp/ip, isdn, cisco certified, ccvp, cisco ios, unified com, cisco ip telephony, cucm, unity, unity connection, uccx, presence, cups, cue, vcs, tcs, tms, cuvc, isdn gw, cts, mse800, codec, tandberg, ccnp, switches, qos, gateway, routers, session initiation protocol, voice over ip

Experience

certifications

field engineer

ivci

2011-6 - 2012-12 · 1 yr 7 mos

collaboration solutions architect

ivci

2014-6 - Present · 12 yrs 4 mos

Provide technical leadership for implementations and project oversight of deployments and technical advisor for new collaboration solutions. Lead customer facing opportunities where your expertise as “The” subject matter expert and trusted advisor will be billed to the customers as consulting services applied where it is beneficial to the design of a proposed solution, evaluation of previous implementations or oversight of implementation teams. Extensive lab work improving the company's field designs to include building and testing new solutions and services. Train Sales Representatives, Sales Engineers and Helpdesk personnel on Collaboration Solutions. Designing, implementing, and configuring enterprise class Cisco voice and video solutions. Advise on software upgrade in the Cisco Collaboration portfolio.