Huma Yahya Khattak

Huma Yahya Khattak

Chief Executive Officer @ ELFA Electric

About

I lead with a simple belief: mobility should be sustainable, accessible, and dignified. Everyone deserves the freedom to move, affordably and responsibly. As the Chief Executive Officer of EV Technologies Pvt. Ltd. (ELFA), I’m driving Pakistan’s transition toward green mobility by building electric two-wheelers designed for real people and real cities. At EV Technologies, we’re not just producing bikes, we’re enabling energy independence, affordability, and cleaner air for the next generation. My work sits at the intersection of innovation, inclusion, and impact. I’m deeply committed to uplifting local communities, from training traditional mechanics to work on EVs, to creating opportunities for small businesses within the expanding green mobility ecosystem. Because true transformation happens only when everyone moves forward together. I also believe that customer education and respect are at the heart of sustainable adoption. That’s why we go beyond selling, we guide every rider through the EV experience, from understanding the technology to offering exceptional after-sales support. It’s not just about transactions; it’s about trust. As one of the few women leading an automotive company in South Asia, I see every milestone as more than business growth, it’s a statement that women can, and must, lead the future of transportation. The journey toward cleaner mobility is long, but it’s one worth leading. Alongside an incredible team, I’m determined to ensure Pakistan doesn’t just join the electric revolution - it helps define it.

Country

Pakistan

City

Karāchi

Industry

Automotive

Skill

Analytical Skills, Service-Level Agreements (SLA), Risk Assessment, Retention Strategies, Performance Metrics, Customer Journey Mapping, Customer Journeys, Customer Insight, Customer Segmentation Strategy, Key Performance Indicators, Customer-Focused Service, Storytelling, Service Levels, Customer Satisfaction, Coaching, Change Management, VAS, Segmentation, Marketing Communications, Team Management

Experience

ELFA Electric

Chief Executive Officer

ELFA Electric

LinkedIn
2024-9 - Present · 2 yrs

Pakistan and UAE

Wavetec

VP Customer Experience

Wavetec

LinkedIn
2024-9 - Present · 2 yrs

Dubai, United Arab Emirates

K-Electric

Head of Customer Experience

K-Electric

LinkedIn
2023-1 - 2024-9 · 1 yr 9 mos

Karāchi, Sindh, Pakistan

du

Head of Customer Experience - Corporate Segment (ME/LE)

du

LinkedIn
2019-12 - 2021-10 · 1 yr 11 mos

Dubai, United Arab Emirates

du

Customer Experience Strategy & Design Lead

du

LinkedIn
2014-8 - 2019-12 · 5 yrs 5 mos

Dubai

Virgin Mobile Middle East & Africa

Business Consultant - Customer Experience

Virgin Mobile Middle East & Africa

LinkedIn
2013-12 - 2014-8 · 9 mos

Thuraya 2, Dubai

Zong CMPak Ltd

Assistant Manager Segments

Zong CMPak Ltd

LinkedIn
2010-3 - 2012-10 · 2 yrs 8 mos

Islamabad

Jazz

Specialist Value Added Services

Jazz

LinkedIn
2008-10 - 2009-12 · 1 yr 3 mos

Islāmābād, Pakistan

Education

London Metropolitan University

London Metropolitan University

LinkedIn

Business Administration and Management, General

2007-2 - 2008-2 · 1 yr 1 mo

Huma Yahya Khattak's Contact Information

Email

******@***.com

Phone

(**) *** ****

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