Hugo Dacach
Head of Strategic Partnerships & Business Development
About
Business, Growth and Partnerships leader with a track record built inside one of Latin America's largest unicorns. Work at the intersection of growth, profitability and execution — combining strategic thinking with an operator mindset to drive real impact on P&L, GMV and revenue generation. At Rappi, I progressed through a continuous growth journey: started managing key accounts in Pharma and Pets, moved into P&L PMO for Retail, led both technical and commercial teams in Restaurants (TAMs and KAMs), and ultimately led Strategic Partnerships — owning the full cycle of modeling, contracting, launching and managing the partnerships with Zé Delivery and PicPay. Highlights: • Breakeven with +$1M +$1M contribution margin in 8 months - Retail P&L Rappi• Launched Turbo Pharmacy with Panvel and Venancio across 4 cities and 20+ stores • Structured and executed the Rappi + Zé Delivery and Rappi + PicPay partnerships, from business modeling to go-to-market • Led teams of up to 10 people across KAMs, TAMs and analysts My edge lies in versatility: I have operated across commercial, strategy, P&L, operations and business development — always with an analytical profile and a strong bias for results. Currently seeking leadership roles in Growth, Strategic Partnerships or Business Development — in tech, marketplace or scaling startups, in Brazil or across Latin America.
Brazil
São Paulo
Computer Software
Strategic Partnerships, Business Development, Growth Strategy, P&L Management, Marketplace Operations, Planejamento estratégico, Liderança de equipe, Deal Structuring, Gestão de contas, Gestão de stakeholders, Retail Strategy, Go-to-Market Strategy, Data Analysis, Analytical Thinking, Problem Solving, Statistics, Operations, Sales Strategy, Partnerships, Growth
Experience

Head of Strategic Partnerships & Business Development
Exclusively focused on leading Rappi's most strategic partnerships in Brazil — Zé Delivery and PicPay — owning the full cycle from business modeling to launch and growth management. • Led Zé Delivery and PicPay partnerships — a webview model embedding Rappi inside both apps to sell Restaurants and Turbo operations • Owned all stages: business modeling, contracting, go-to-market strategy and growth-focused partnership management • Worked directly with Product, Legal, Finance and Commercial teams from partner companies • Managed senior stakeholder relationships at major companies in one of the most relevant moves in the Brazilian delivery market

Head of Commercial (KAMs) & Strategic Projects — Restaurants
Took on commercial post-sales leadership for Restaurants, managing two KAM teams while continuing to lead the vertical's strategic projects — including the Zé Delivery and PicPay partnerships. • Led 2 teams of 5 KAMs each: Local Chains (Grupo Madero, Bullguer, Bacio di Latte, Oakberry) and Territories (local restaurants across Rio de Janeiro, Belo Horizonte and Porto Alegre) • Responsible for commercial performance, retention and portfolio growth • Continued leading the Zé Delivery and PicPay partnership management and evolution • Drove strategic commercial projects and P&L governance for the vertical

Head of TAMs & Strategic Projects — Restaurants
Led the Technical Account Managers team for the Restaurants vertical and owned key strategic projects, marking my transition from Retail into the Restaurants ecosystem. • Led a team of 5 TAMs responsible for partner integrations, catalog, app conversion and operational KPIs • Drove the Turbo Restaurants project, expanding ultra-fast delivery to the vertical • Participated in the early structuring of the Zé Delivery and PicPay partnerships • Owned P&L governance for the Restaurants vertical

Senior Strategic Account Manager & P&L PMO
Started managing key account portfolios in Pharma and Pets, then expanded scope to P&L PMO for the entire Retail vertical — acting as the bridge between the commercial team and all stakeholder areas to drive the operation's profitability turnaround. • Managed key accounts in Pharma and Pets verticals, developing strategic growth plans and partner relationships • Took on P&L planning for the full Retail commercial team (Supermarkets, Pharma, Pets, E-commerce) • Led cross-functional governance with Product, Operations, Marketing and Finance • Drove P&L turnaround from -$1M to +$250K contribution margin in 8 months • Structured and executed Turbo Pharmacy expansion with Panvel and Venancio — launched across 4 cities and 20+ stores

Co-Founder — E-commerce & Growth
Co-founded and led an e-commerce operation focused on digital art rooted in Afro-Brazilian culture (Itãs), owning the full business from scratch. • Built and launched the e-commerce platform from scratch, including product and go-to-market strategy • Owned financial and commercial management, ensuring sustainable growth • Defined and executed digital acquisition strategy across paid and organic channels • Monitored business metrics, optimizing conversion and revenue • Led product launches and portfolio expansion

Senior Strategic Account Manager
São Paulo, Brasil
Responsible for managing and growing affiliate and partnership channels, with a focus on scalable acquisition and unit economics optimization. • Managed a portfolio of ~30 affiliates, monitoring performance and ROI across each channel • Structured and executed multi-channel campaigns (content, influencers, platforms) • Developed and implemented a new commission model based on unit economics — shifting cost from bottom to top of funnel, improving acquisition efficiency and profitability • Defined ICP (Ideal Customer Profile) • Negotiated commercial agreements with strategic partners

Growth Consultant
Growth consulting for an early-stage company, focused on sales funnel structuring and go-to-market execution. • Designed and structured the company's sales funnel, improving conversion flow • Supported the go-to-market strategy for a digital product launch • Contributed to CRM development and customer journey structuring

Partnerships & Affiliates Account Manager
Rio de Janeiro, Brasil
Built and scaled the partnerships and affiliates division from scratch, creating a new revenue channel for the group. • Built the partnerships area from scratch — including processes, financial management and commercial model • Prospected and negotiated strategic partnerships with major telecom players (Vivo, Oi, TIM, Claro, Sky) • Managed partner relationships and commercial performance • Developed growth initiatives focused on acquisition and revenue expansion

Growth Specialist
Led growth and performance initiatives across digital products BomCupom and Kuppi, managing a team and structuring end-to-end operations. • Led a 4-person team focused on growth, performance and strategic planning • Owned and optimized the full sales funnel, improving conversion and efficiency • Structured CRM and customer database strategy • Led go-to-market planning for new product launches • Developed partnerships and performance tracking initiatives

Sales & Growth Intern
Supported partnerships and affiliate initiatives, contributing to acquisition and campaign execution. • Monitored affiliate performance and campaign results • Supported negotiation and execution of partnership campaigns • Prospected new partners and growth opportunities • Contributed to multi-channel acquisition strategies

Strategic Account Manager
Niterói
Local expansion and commercial partnerships, focused on prospecting and revenue growth. • Developed prospecting strategies and market segmentation • Negotiated and closed partnerships across multiple sectors • Built commercial proposals and managed partner contracts

UFF Operations Intern
UFF
Niterói
Applied data analysis and operational research concepts to real-world datasets. • Worked with statistical models and data analysis in R • Applied analytical thinking to operational challenges
Education
Hugo Dacach's Contact Information
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