Chao-Rong Hsu

- Spearheaded communication with international clients, ensuring clear alignment of product development requirements and reducing miscommunication - Accelerated sample approval timelines by implementing a standardized specification verification process, reducing rework 30% - Conducted cost analysis to support pricing strategies and improve product profitability 20% - Established structured product documentation system, improving cross-team workflow efficiency - Collaborated with cross-functional teams to resolve development issues and shorten time-to-market

- Represent the company effectively by developing comprehensive knowledge of its offerings - Maximize sales performance through strong relationships with clients and awareness of their needs and lifestyles - Achieve weekly, monthly, and annual sales and activity quotas - Generate leads by committing to customer service and building relationships - Adjust sales techniques according to interactions and results in the field - Conduct incisive and insightful research of markets and competitors

- Led purchasing and inventory control processes to support production efficiency - Managed supplier evaluation and on-site audits to ensure quality and compliance - Monitored procurement costs, conducted quotation analysis, and optimized payment terms - Coordinated material planning and warehouse operations to align with production schedules - Handled disposal strategies for excess and scrap materials, improving cost control

- Managed color quality control processes to ensure consistency with customer standards - Analyzed color data and forecasts to support production readiness - Coordinated with factories to resolve color matching issues and reduce discrepancies - Supported project reporting and data analysis to improve team decision-making

- Act as a liaison with global fabric suppliers, vendors, and regional partners to obtain details for business strategic requirements. - Manage SEA data entry for company sustainability status on all production processes. - Maintain all related SEA / KPI reports; upload and track charts to capture all details, including the manufacturing process to shipping KPI. - Ensure all duties are carried out in accordance with critical path & calendar deadlines. - Attend meetings pertaining to apparel industry initiatives and handle follow up post-meetings. - Problem solving and troubleshooting any potential business concerns pertaining to SEA.

- Build relationships with existing customers with Sue's group. - Travel throughout the territory and visit customers on a recurring basis - Deal and solve customer claims when product issues occur. - Manage multiple accounts simultaneously. - Represent the group during all customer and prospect interactions - Communicate with customers on how products or services can benefit them financially and professionally - Monitor the company’s industry competitors, new products, and market conditions.

- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. - Adjusts content of sales presentations by studying the type of sales outlet or trade factor. - Focuses sales efforts by studying existing and potential volume of dealers. - Submits orders by referring to price lists and product literature. - Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

As a textile production manager, my team would be responsible for meeting quotas and meeting quality standards of production. My position involved monitoring progress, keeping the customers and suppliers updated to maintain efficiency and quality of the products manufactured. Consultation is also provided to the customer in order to meet their specific needs regarding material and the product standards they require. As a part of my job, I would be required to inspect and package textiles being sent to the customer. Lastly, I would manage warehouse storage to ensure organization and efficiency can be achieved so the product is delivered when expected. Many of the suppliers that our company associated with operated outside Taiwan.

When I study at University of Wisconsin-La Crosse I lived in Eagle Hall Global Village. Global Village is a small community with people who came from different countries. There are so many nations here, like United States, France, Japan, Korea, Mexico, Brazil, India, China, Germany, Denmark, Italy, Pakistan, Saudi Arabia, Vietnam, Thailand, Laos, Luxembourg, Senegal and Taiwan. Through them I learned a lot of things, such as different cultures, traditions, and social behaviors.

Study business management, marketing strategy, organization behavior, information technology, statistic, international trading model and data pattern forecasting. I also practiced and prepared for English test, GMAT, IELTS, including english writing and speaking.

As a student in foreign language department, I studied English writing, listening, and speaking. english-chinese translation, Psychology, and Children education to be a qualified teacher.