Hayley Mee

Currently running a team of 7 high performing Account Executives, delivering more than $10M NNACV, covering mainly the Technology, Media and Telecommunications industry. The team and I are responsible for educating our base and prospects, of our strategy, our vision and how we can support and enable them to thrive in an ever evolving, AI driven landscape! As a team, we are responsible for generating net new business, cross selling and encouraging the adoption of the technology to promote value and future growth opportunities for all. By the very nature of my business area, enabling our technology providers and MSP's to monetize their investments is our primary goal, all the while, creating potential new revenue streams for them. We are heavily dependent on our partner ecosystem for our success and therefore I strive to manage a large number of partner engagements and relationships to continuously improve on our go-to-market strategy. This includes not only sell-through initiatives but also managed and packaged services to help our customers get up and running, stay current in their market and find their next opportunities. I report and forecast into the UKI Leadership Team and am responsible for driving quota, ensuring pipeline coverage and hygiene and continuing to support the adoption and utilization of our solutions.

I am super proud to be 1 of 3 Culture Champions Leaders in the UK at ServiceNow. Since starting my career at ServiceNow, I have been a part of the Culture Champion team but when I was asked to step into a lead role in October 2023, I jumped at the chance! This is such an important part of any organisation. Running a team of individuals who are dedicated to the happiness, diversity and equality of our workforce is truly inspiring! The group runs a number of annual initiatives, covering many Employee Belonging Group activities, giving back and charitable activities, charity awareness schemes and promotes the general wellbeing for our employees and their families.

I am managing a team of dynamic and determined Inside Sales Representatives and a team of opportunity hungry BDR's! We are striving to increase revenue sales by selling the value of our native, trusted and best of breed software solutions while leading the way with our 'cloud ready' strategy in EMEA.

I have the unique opportunity to help create and sustain an organisation that will have a high touch model with customers and partners, focused on driving sales results and improving customer and partner experiences across EMEA.

Adobe’s Account Development function is responsible for building well-qualified pipeline for Field Sales – a critical role as we continue to grow at pace and execute flawlessly. I am responsible for inspiring, mentoring coaching and leading a team across multiple UK locations and the Nordics.

I am currently leading the Corporate Territory Managed (CTM) technical resource team of 14 individuals. The team is split into technology areas, consisting of Business Productivity, Enterprise Desktop, Cloud OS and Business Intelligence, with a major focus on Big Data and Cloud solutions. It is my responsibility to lead the team to drive and deliver both billed revenue targets in excess of $250M per annum, as well as ensuring the team are generating and influencing enough net new opportunities for our division to meet their metrics. My daily leadership duties include reporting back to senior management via revenue and business metric forecasts, ensuring the team have all technical resource and training they require, implementing new ideas and visions for the team and to contribute to our ‘One Microsoft’ approach. Since starting this role, I have taken the opportunity to make some significant changes to both the team structure, the compensation model and the team engagement process. I have transformed the Technical Sales team into a well-respected, valuable resource to the CTM Commercial business, exceeding opportunity generation targets and receiving fantastic feedback from the business. The new structure allowed us to overachieve against our opportunity generation target of $44m in FY14. I have recruited a new team of Inside Sales Specialists and driven co-selling, industry and BDM focus and cross team collaboration through the introduction of solid business metric targets. These have proven positive for the team, driving the right behaviours and providing transparency and visibility of the team, as well as individual contribution quarter by quarter. I have networked and utilised key relationships and contacts globally for help and coaching to bring the team into the limelight, showcasing them as top achievers. This has given me the opportunity to speak at the annual global conference about how the UK Technical Sales team is Best of Breed.

My TSS role within the Corporate Telephone Managed division is focused on the Datacenter solution stack, selling Windows Server, System Center, Windows Azure and Windows Intune, therefore covering our Private Cloud and Public Cloud offerings. I am currently working with a team of 12 Internal Territory Managers who scale across approximately 1,500 accounts in the mid-market space. My aim is to touch as many customers as possible and aid them with their internal goals to bring their infrastructure up to date with the latest releases of our technology stack. By doing this, I enable them to embrace the cloud moving forward, whether this be their own private cloud, a hybrid model or Microsoft’s public cloud. Since joining Microsoft as a TSS, I have gained the in-depth technical knowledge and understanding of our Core Infrastructure technologies, allowing me to confidently illustrate the stack to customers and increase revenue targets. I work extremely well with both my internal teams as well as managing the relationship with partners which has allowed me to show great organisational skills when it comes to orchestrating technical solution call out days with partners and being innovative when it comes to educating and exciting partners, sellers and customers with our offerings.

I work with a variety of medium to large corporate accounts providing strategic account management to ensure that their desktop and application transformation project plans align to the business objectives and requirements. By working with the business users as well as the IT teams, we have the opportunity to redefine, shape and determine the most appropriate and effective desktop and application delivery strategy. Consumerisation is also a hot topic for our customers. The rise in iPads and tablet devices for instance that are now replacing the traditional desktop, along with initiatives such as BYO mean that there becomes more demand on IT to deliver and makes simplying the desktop delivery harder to achieve. Our strategic approach and methodology allows organisations to make the right decisions for the business, at the right time while getting the most out of their investment, environment and end users.

My role largely entails new business development as well as account management. I am responsible for generating new business accounts and managing these to up sell and cross sell Intercept IT services and product offerings. I generate my own business meetings with prospects and existing clients, working with them to establish realistic roadmaps for their IT budgets and requirements. I am working with Tier-1 vendors, such as Citrix, VMware, Quest Software and Microsoft and my job is to ensure I keep up to date with technologies and offerings in order to provide the best of breed services to my customers. This value-add approach is key to generating and sustaining customer relationships. Intercept, being a consultancy lead organisation, means I have also been proposing and selling managed services and support agreements to clients.

I have recently been promoted to Territory Account Manager, working with in the UK & Ireland market. Previously I was an Internal Account Manager for the Communications, Media and Entertainment industry.

I worked as Account Manager for CME business in the UK & Greece during my time with Acucorp Limited.