Himmet Dhaliwal

• Developed and enhanced software features supporting EMR workflows, implementing backend logic and database queries to process patient data across applications used by 30+ clinical staff • Built automation tools and internal services that streamlined data entry and validation workflows, reducing manual processing time by 20% and improving data consistency across multiple system modules • Debugged and resolved production issues by analyzing logs and tracing database transactions, reducing recurring user-facing errors and improving system response times by 15%

• Developed internal tools/automation scripts used by multiple stores, streamlining inventory checks, POS maintenance, and reducing task time by 25% • Debugged and resolved store-level system issues, collaborating with regional IT to deploy fixes that improved uptime and transaction reliability across daily store operations • Automated logging, reporting, and device configuration workflows, eliminating 1–2 hours of repetitive work per store per day and reducing manual errors

• Built and maintained 10+ web and mobile ordering features (menus, order processing, pickup/delivery) using JavaScript (frontend + backend) for live merchant traffic • Implemented and optimized order-management APIs and real-time update handling, improving response latency by 20–30% and maintaining reliability during peak order volumes • Collaborated with product, design, and backend teams to integrate frontend interfaces, payment flows, and merchant dashboards, supporting hundreds of orders per day across client platforms

Increased literacy in finance and fintech knowledge among the youth across the globe; impacted over 1,000 students with plans to expand.

Assist library visitors with all of their needs; aid in projects geared towards younger audiences; help in planning for major book shows and other events.