Vicky Rawat
Sr.Manager - HR Operations @ One97 Communications Limited
About
I am an experienced HR professional with over 13 years of expertise in managing end-to-end HR operations, employee relations, talent acquisition, performance management, policy formulation, and HR automation. My core strength lies in developing and implementing HR strategies that align with business objectives while enhancing employee engagement, productivity, and organizational culture. Currently, I work as Senior Manager – HR Operations at Paytm, where I oversee exit management, grievance handling, compliance, employee engagement, and HR process automation for large teams. I ensure smooth employee transitions, timely grievance redressal, and adherence to HR policies and labor laws. I also focus on improving process efficiency by automating HR workflows. Previously, I contributed as HR Manager at upGrad, MyOperator, and Indiamart.com, managing talent acquisition operations, HRMS administration (Darwinbox), policy development, employee lifecycle management, HR audits, vendor management, and employee retention strategies. I hold a Certification in Talent Management from XLRI, and I am proficient in various HR tools and systems. My approach emphasizes data-driven decision-making, collaborative problem solving, and building positive workplace culture. Passionate about continuous learning and professional growth, I aim to contribute strategic HR solutions that drive business success and foster employee well-being.
India
Delhi
Computer Software
Talent acquisition, Sales HR, HR Policy Formulation, Employee Engagement, Performance Management, TA Operations, HR Analytics, HR Automation, Employee Grievance, HR Business Partnering, Exit Management, Human Resource-Operations, Online Advertising, Business Development, Employee Relations, Human Resources, Market Research, CRM, Management, Online Marketing
Experience
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