hrishikesh chatterjee

service manager east

About

Experienced Service Manager with a demonstrated history of working in the telecommunications industry. Skilled in Sales, Customer Relationship Management (CRM), Customer Satisfaction, Sales Operations, and Sales Management. Strong support professional with a Engineer’s Degree focused in Electrical, Electronic and Communications Engineering Technology/Technician from “The George Telegraph Training Institute” (Kolkata).

Country

india

City

nadia

Industry

telecommunications

Skill

telecommunications, management, crm, sales, business development, sales operations, vendor management, key account management, sales management, team building, product management, channel partners, customer satisfaction, team management

Experience

servie manager

celkon impex pvt ltd

2012-12 - Present · 13 yrs 10 mos

Job Responsibility: Co-Ordinate with Service Franchisees/S/S, Distributor, Dealer & H/O, & increase service center in State wise Handling: Coordinating 110 Service Franchise, 10 Super Stockiest, more then 50 Distributor & 132 Dealers. Product after sale service of all West Bengal. Sending MIS/reports to H/O & H/O. Keeping tracks of stocks consumption & inventory of spares. Looking dispatch, material time to time. Receiving & dispatch the spares or material as per asp requirement or pendency.

service manager east

do mobile india pvt. ltd.

2017-4 - Present · 9 yrs 6 mos

service engineer

magma marketing limited

1994-4 - 2002-8 · 8 yrs 5 mos

As a service engineer after as a service incharge

service manager

simoco telecommunications (south asia) ltd

2005-3 - 2010-2 · 5 yrs

Job Responsibility: Co-Ordinate with Service Franchisees/S/S, Distributor, Dealer & H/O, & increase service Center in State level. Handling: Coordinating with Service Franchise,Super Stockiest,Distributor & Dealers. Product after sale service of all West Bengal. Sending MIS/reports to H/O & H/O. Keeping tracks of stocks consumption & inventory of spares. Looking dispatch, material time to time. Receiving & dispatch the spares or material as per asp requirement or pendency

customer service coordinator

bpl techno vision pvt ltd

2000-1 - 2005-1 · 5 yrs 1 mo

Job Responsibility: Co-Ordinate with Service Franchisees/S/S, Distributor, Dealer & H/O, & increase service center in State level. Handling: Coordinating Service Franchise, Super Stockiest,Distributor & Dealers. after sale service of all Orissa Coordination with H/O & H/O. Keeping tracks of stocks consumption & inventory of spares. Looking dispatch, material time to time. Receiving & dispatch the spares or material as per asp requirement or pendency.

service manager

aroma telecom private limited

2000-7 - 2011-4 · 10 yrs 10 mos

area manager service

i on mobile join venture of manipal group

2011-5 - 2012-12 · 1 yr 8 mos

Join Venture of Manipal Group. Base at Kolkata from 18th May 2011, to till date. Job Responsibility: Co-Ordinate with Service Franchisees/S/S, Distributor, Dealer & H/O, & increase service centre in State level. Handling: Coordinating 54 Service Franchise, 4 Super Stockiest, more then 48 Distributor & 132 Dealers. Product after sale service of all West Bengal. Sending MIS/reports to H/O & H/O. Keeping tracks of stocks consumption & inventory of spares. Looking dispatch, material time to time. Receiving & dispatch the spares or material as per asp requirement or pendency.

Education

the george telegraph training institute

engineering

1989-1 - 1991-1 · 2 yrs 1 mo

Electronics Diploma of The George Telegraph Training Institute at 1989 to 1991, Passed Diploma in Radio & T.V Engineering from Indian School of Radio, Bihar, in the year 1986. Passed certificate Course of Refrigeration & Air-Condensation from “YMCA” (Terry Wait Vocational Training Center). Ranaghat, Nadia in the year 1991.

engineering

1986-1 - Present · 40 yrs 9 mos

Condensation from "YMCA" (Terry Wait Vocational Training Center). Ranaghat, Nadia in the year1991. Experience: 15 Yrs 8 Month Date: -- Signutre