Hrach Garanian

Senior Manager Workforce Staffing @ Amazon

About

Senior Manager WFS at Amazon, where I have been working for over two and a half years, overseeing the workforce planning and optimization for the distribution center operations in the US West region. I have more than 20 years of management and business development experience in the field of logistics, operations, recruitment, human resources, and customer service. In my current role, I apply my skills in federal employment law, business planning, performance management, and change management to ensure the delivery of an extraordinary customer experience, operational efficiency, and cost control. I have also coached and mentored a team of 15 managers and 360 team members, fostering a culture of collaboration, engagement, and innovation. As a leader, I am passionate about developing talent, driving execution, and delivering value to the organization and its stakeholders.

Country

United States

City

Los Angeles Metropolitan Area

Industry

Computer Software

Skill

System Performance, Onboarding, Labor and Employment Law, Employee Engagement, Staff Scheduling, Workforce Management, Recruitment Management, Staffing Services, Strategic Hiring, Multitasking, Culture Change, HR Management, Decision-Making, Conflict Management, Soft Skills, Hiring, Critical Thinking, Teamwork, Customer Service Management, Presentation Skills

Experience

Senior Manager Workforce Staffing

Amazon

2021-6 - Present · 5 yrs 4 mos

Los Angeles, California, United States

Operations Manager

Amazon

2020-7 - 2021-6 · 1 yr

Rialto, California, United States

District Manager

Walgreens Boots Alliance

2017-7 - 2020-7 · 3 yrs 1 mo

Los Angeles, California

•District Manager for District LA South •Oversaw store and pharmacy operations including customer service, patient adherence to therapy programs, operational workflow in pharmacy, implementation of new programs/initiatives, employee relations/law, regulatory compliance, sales and profit maximization through driving execution of SOP' for operational efficiency and cost control. Responsibilities also include recruitment of leadership positions, pharmacists and performance management. In our roles we also need to be a champion for change in delivering our companies visions and strategies. Collaborate with support teams to improve team member and operational performance.

Store Manager

Walgreens

2003-5 - 2017-6 · 14 yrs 2 mos

Los Angeles, California

Managed 4 different locations in my tenure as store manager. Lead project to open 2 new Walgreens locations in Pasadena, Ca Managed stores with revenue exceeding $13 million Manager urban and 24 hrs locations Managed 6 -8 direct reports and 30 team members. Oversaw store and pharmacy operations including customer service, employee recruitment, talent management, pharmacy compliance, pricing compliance, OSHA compliance, sales and profit maximization through merchandising, inventory management, asset protection, Managed two different stores (6 direct reports, 50 employees), each generating approximately $10 million in annual revenue. Oversaw most store and pharmacy operations including customer service, employee recruitment, talent management, pharmacy compliance, pricing compliance, OSHA compliance, sales and profit maximization through merchandising, inventory management, asset protection, and cost control, team member engagement and performance management.

Operations Manager

Swiss Watch

1996-1 - 2003-4 · 7 yrs 4 mos

Laguna Hills, California

Operations manager for two watch stores and three kiosks with total revenue of $5 million dollars annually. Responsible for 11-24 team members. Responsibilities included but not limited to: Project manager for new kiosk openings. Established POS systems, inventory management systems, staffing/training, bookkeeping and marketing. Created employee handbook for onboarding. Created sales targets and KPI's for locations to increase revenue. Reviewed business practices to reduce costs to maximize operational revenue.