Howard LaRiviere

▪Facilitated the arrival of approximately 2-3 patients daily, enabling comfortable interaction with a variety of individuals, including sick patients and family members, improving patient satisfaction scores by 15% ▪ Contributed to overall patient care, managing the requests of an average of 6 registered nurses responsible patients at a 1:2 ratio, physicians and other hospital staff and assisted with stressful, emergent responses ranging from attaining emergency blood transfusions, to acquiring equipment for procedures, such as crash/intubation carts ▪ Managed administrative tasks to keep medical professionals focused on healthcare by responding to intercom and phone requests, scheduling appointments

▪ Oversaw collection of timesheets and subsequent payroll allocations, including employee matching of 401k retirement and Roth IRA accounts, optimized entry process in QuickBooks ▪ Collected payments from customers with application to appropriate revenue accounts, accounted for expenses of company with billings and subsequent accounts payable, responsible for reconciliation of accounts at months end ▪ Executed the reconciliation and collection of accounts monthly and for external audit of San Diego EDC’s operations during 2019 financial year, liaised with Moss Adam audit officials in tandem ▪ Budgeted for projects current and to be undertaken by San Diego EDC, having considered personnel (wages,taxes, etc) and non-personnel (facility, contractual, insurance) expenses in tandem with project contracts