Howard Shen
Product Manager @ Panda Remit
About
Since joining Panda Remit, I have taken on diverse responsibilities across operations, business development, customer support, and product management. Currently, I lead initiatives focused on Australia, New Zealand, and North America, with core objectives centered around customer experience, regulatory compliance, and transaction growth. Under my leadership, we became one of the first remittance providers in Australia to launch PayTo, a next-generation real-time payment solution. In Canada, I led the implementation of a component-based API that enables intelligent, automated payment routing. Internally, I expanded our funds management platform from a small-scale tool into a mid-to-large-scale backend system, and proposed several structural optimizations to improve efficiency and control. My work also includes integrating local payment methods across key markets and publishing insights on the evolving landscape of cross-border payments. I maintain a strong understanding of regional regulatory trends and cross-border payment developments, and I actively follow the global progress of digital wallets, stablecoins, and other cryptocurrency-related innovations. My work email: shenjh@pandaremit.com
China
Hangzhou
Internet
数据运营, 运营支持, 产品管理, 学术研究, 电子商务咨询, 销售运营, Microsoft Excel, 财务分析, 财务审计, 业务开发, 运营管理, 销售, 烹饪, 烹饪技术, 厨师, 中餐, 计划管理, 团队合作, 策略规划, 决策
Experience

Operation
BeiJing
As a KYC Analyst deeply committed to identity material compliance, I specialize in conducting comprehensive background checks on verified customers and meticulously verifying the identity information of users in processing. Throughout my tenure, my primary focus has been on optimizing the KYC (Know Your Customer) materials within our platform. My responsibilities encompass conducting thorough investigations into the background of authenticated users and rigorously authenticating the identity information provided by applicants. Leveraging a combination of manual document review, robust data collection, and sophisticated artificial intelligence-driven inspections, I meticulously analyze multiple dimensions to ascertain the consistency between the applicant's information and the pending individual's profile. I am dedicated to ensuring the thoroughness and accuracy of our KYC process, thereby fostering a more secure and reliable environment for our platform users. My fervent dedication to identity material compliance, customer authenticity verification, and risk factor management continually motivates me to refine our KYC procedures, ensuring alignment with evolving regulatory frameworks and industry-leading practices.

Product Manager
Xi'an Manfan Information Technology Co., Ltd.
Xian
As a product manager, I led the strategic development of both API and novel products within the company: For the API Product: I orchestrated the creation of a robust API solution designed for retrieving classic anime quotes via simple HTTP requests. This API was meticulously engineered to seamlessly integrate into various web frontend architectures, offering flexibility and ease of use for both enterprise and individual developers. Throughout this process, I collaborated closely with development teams to ensure optimal API interaction logic, compatibility across different front-end frameworks, and adherence to industry standards. Regarding the Novel Product: I spearheaded the conceptualization and execution of a cutting-edge platform dedicated to aggregating fanfiction content. This platform leverages modern front-end technologies to deliver an immersive user experience, allowing enthusiasts to explore and access the latest fan-created stories easily. My role involved conducting market research, defining user personas, and working closely with design and engineering teams to implement responsive and visually appealing interfaces. Additionally, I oversaw user testing and iteration cycles to refine the platform based on user feedback. I acquired a comprehensive knowledge of API design principles, RESTful architecture, and front-end technologies such as HTML, CSS, and JavaScript during my tenure. Moreover, I gained valuable insights into product strategy, business management, and revenue optimization, contributing to the overall success and growth of the company's product portfolio.

餐饮厨师
知味观
中国 浙江省 杭州
日常实习生(周末制)+寒暑假实习生,切墩4号位兼配餐
Education

Accounting science
During my undergraduate studies, even part-time, I gained significant insights, particularly an in-depth understanding of financial statements. I learned to scrutinize these documents and extract key information, realizing their importance in assessing a company's health, performance, and future potential. Familiarity with their structure and applying a financial perspective to company operations became clear priorities. I am grateful for the theoretical guidance and practical opportunities from the college, especially during my thesis. I explored company audits, internal process control, and accounts receivable, identifying common business issues and resolving them through a financial lens. Auditing and internal controls are vital for accurate financial statements and effective operations, while managing receivables impacts cash flow and liquidity. This understanding of corporate financial management has laid a solid foundation for my future career.
Electronic commerce
I'm pleased to enter the school, though not prestigious globally, it offers valuable mentorship. My mentor broadened my political economy perspective, fueling my interest in global affairs. Concurrently, I engaged in research assistant roles, deepening insights into economic operations' dynamics.
Howard Shen's Contact Information
Phone
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