
ben house
devops engineer
About
I'm an engineer at heart that enjoys problem solving. This has led me to professional experience in technical operations roles at the enterprise scale as well as an emerging startup. I'm committed to improving the landscape of operations internally and externally through the pursuits of infrastructure automation, knowledge sharing, team culture, personal skill improvement, and experimentation. Specifically I enjoy writing command line tools, configuration management code, abstraction libraries, and the challenge that is infrastructure test code. I enjoy being involved day-to-day with incident response, developer happiness, deep-dive troubleshooting, and code review. I've had a combative history with monitoring, mainly nagios, and am interested in it's consistent improvement as a means of operator safety and stress reduction.
united states
oakland
political organization
linux, unix, dns, shell scripting, cloud computing, puppet, red hat linux, devops, python, nagios, ruby, perl, bash, mysql, cobbler, automation, chef, high availability, scalability, amazon web services, domain name system, apache, web applications
Experience

devops engineer
democratic national committee

staff engineer
zendesk

senior devops engineer
zendesk

devops engineer
zendesk
Learning about operating a web application while scaling out a complex infrastructure. Leveraging more open source software and picking up best practices along the way. Day-to-Day operation of Rails, Chef, AWS, Redis, Nginx, MySQL, CDN's, syslog-ng, and picking up Ruby along the way.

systems engineer
verisign
Super cool job being a part of the Operations team responsible for maintaining TLD's such as .com, .net, .gov, .edu, as well as a.root-servers.net and j.root-servers.net. Also managed the DNS Root Zone which is terrifying. One of the coolest things we did was signing the root zone with DNSSec, followed by .com and .net, in response to the Kaminsky attack. A little puppet automation, lots of travel building out colo facilities, and learning how to run a very stable, large scale piece of internet infrastructure.

engineering manager
zendesk

infrastructure operations manager
zendesk
Education
syracuse university
computer engineering
ben house's Contact Information
Phone
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