Hossam El-Samman

• Demonstrated proficiency in various industrial telecommunication systems including LAN/WAN systems, Structured Cabling, IP and Analog Telephone Systems, PAGA, and CCTV, aligning solutions with client requirements. • Strategically collaborated with clients to identify pain points and provide tailored solutions using OEM systems such as Cisco, Juniper Networks, HP Aruba, Huawei Enterprise, Hewlett Packard Enterprise, and Dell. • Orchestrated projects to consistently meet deadlines, employing keen attention to detail in crafting impactful documentation, including Functional Design Specifications, Block Diagrams, General Assembly/Wiring diagrams, Dimensional Mounting Diagrams, and Cable/Equipment Schedules. • Evaluated and selected optimal solutions by meticulously reviewing OEM offerings to ensure alignment with project specifications. • Leveraged excellent listening skills to comprehend nuanced client technical needs, translating them into effective telecom solutions. • Served as a trusted technical liaison for clients and partners, delivering prompt, knowledgeable support to foster enduring client satisfaction. • Confidently presented technical information to clients, adeptly addressing inquiries and clarifying design proposals to exceed client expectations.

• Completed daily, weekly, and monthly checklists on equipment as part of scheduled maintenance procedures, ensuring accurate records and adherence to maintenance schedules. • Reviewed an average of 10 technical documentations per week to successfully complete equipment maintenance tasks. • Followed work orders and specifications meticulously to identify machines and equipment in need of replacement, repair, or maintenance, contributing to the overall efficiency of operations. • Assisted in maintaining comprehensive records of equipment maintenance activities, including checklists and documentation, supporting effective tracking and analysis of maintenance operations. • Collaborated with team members to execute maintenance tasks according to established procedures, demonstrating a commitment to precision and attention to detail. • Actively participated in equipment replacement, repair, and maintenance activities, gaining valuable hands-on experience in the field.

• Familiarity with SCADA control system and basic understanding of power distribution processes. • Experience assisting in the maintenance of transformers and power systems under supervision. • Supported facility management tasks at power stations and substations across Sharjah. • Assisted in troubleshooting and resolving basic issues related to SCADA control system and power distribution, contributing to operational efficiency. • Assisted in conducting inspections, performing routine maintenance tasks, and adhering to safety protocols for transformers and power systems, gaining exposure to maintenance practices. • Contributed to facility management efforts by assisting in administrative tasks and providing support to ensure smooth operations at power stations and substations.