Hosny Mohamed

Store Manager @ Raya Trade

About

I am a dedicated Operations Professional with over a decade of experience in leading teams and managing business performance. My career is defined by a strong track record of hitting complex targets, which recently earned me the "Best Store Manager" award across all Raya Trade branches for excellence in KPI achievement.With a Bachelor’s in Commerce and a Mini MBA, I excel at:Business Operations: Streamlining workflows and managing branch P&L.Inventory Management: Conducting audits and optimizing stock procurement to ensure efficiency.Data-Driven Growth: Analyzing sales and market trends to deliver actionable reports.I am now looking to pivot my expertise into Corporate Operations or Business Development roles where I can help organizations optimize their processes and drive scalable growth.

Country

Egypt

City

Cairo

Industry

Consumer Electronics

Skill

Customer Service, Microsoft Word, Merchandising, Customer Relationship Management (CRM), Microsoft Excel, Sales, Microsoft PowerPoint, Marketing, Balance, Arabic, Writing, English, Information Systems, Microsoft Outlook, Store Management, Retail, Retail Sales, Coaching, In-store Marketing, Management

Experience

Store Manager

Raya Trade

2021-1 - Present · 5 yrs 9 mos

Store Manager | Raya Trade (Egypt) Awarded "Best Store Manager" across all Raya branches for excellence in achieving sales targets and KPIs 2025. Oversee daily operations for consumer electronics retail, including mobile phones, laptops, and white goods. Analyze sales data and generate comprehensive daily reports for senior management to drive strategic decisions. Manage inventory levels, conduct monthly audits, and coordinate stock procurement to ensure product availability. Resolve customer complaints promptly, ensuring high levels of satisfaction and brand loyalty.

Store Manager

Itsalat International Company

2019-7 - 2020-12 · 1 yr 6 mos

Store Manager | i2 stores Led sales teams to achieve targets for mobiles, tablets, and Etisalat telecom services. Managed branch P&L and financial operations, including cash, visa, and bank deposits. Developed and implemented strategies to sell aging stock and balance sales across various brands. Conducted market surveys and competitor analysis to maintain a market-leading edge. Supervised after-sales services, managing warranty issues and technical support coordination.

Administrator

minlo

2015-10 - 2016-11 · 1 yr 2 mos

Cairo

Administration | Minlo Ensured efficient maintenance operations across all store locations. Liaised with government authorities regarding utilities (water, electricity) and facility management. Managed workplace organization and the removal of unnecessary inventory.