Horace Quah

In my role at Lenovo, I excelled in driving mid-market business across multiple regions, focusing on team leadership and sales strategy. My efforts in pipeline growth and partner engagement consistently resulted in strong revenue performance, showcasing my ability to deliver results in a competitive landscape.

Managing SMB inside sales team

Managing inside sales, demand generation and channel partner team.

Lenovo project- managing demand generation, e-commerce and inside sales team.

Omnichannel SME team, managing e-commerce, inbound (voice, web, chat, apps) and outbound channels. Manage direct and indirect business. Year on year business revenue growth 45%.

Key achievement for 2016 -Expend the existing Cisco SDR/BDR team from 10 HC to 17 HC. Experience in digital marketing, marketplace and webinar

- Lead the team towards to company expectation, target and provide solution, deliver sales targets and campaign of the KPI’s - Maintain good business relationship with customer and conduct needs analysis, relay product information and provide solution advise, technical specification, quotation and tenders - Analyze existing market data to determine overall HP strategic, include market size and segmentation - Identified marketing opportunities by identifying consumer requirements; defining market, competitor’s share and competitor weakness; forecasting projected business; establishing targeted share market - Prepare various sales and marketing reports to higher management - Involving in marketing and planning strategies – marketing campaign - Forecasting the sales revenue/target per month/quarter with the management. - Manage the team morale, and motivate, encourage excellence in their role - Giving training to inside sales team for objection handling and provide roadmap for training. Mentoring and advise by giving ideas to Sales development team in day to day job - Provide direction for ISR on career path - Analyst the current process and involving in process improvement plan - Involving in recruitment

- Lead the team towards to client expectation, target and provide solution, deliver sales targets and campaign of the KPI’s - Comprehensive management of Vendor relationship - Interface with Vendor representative to obtain updated roadmap information - Analyze existing market data to determine overall Cisco strategic, include market size and segmentation - Manage the team morale, and motivate, encourage excellence in their role - Giving training to Sales Development representative for objection handling and provide roadmap for training. Mentoring and advise by giving ideas to Sales development team in day to day job - Prepare various sales and marketing reports - Involving in marketing and planning strategies – marketing campaign - Forecasting the sales revenue/target per month/quarter with the management. - Understand the market situation and provide the best solution for clients - Tracking of issues faced by clients - Provide effective solution to clients regarding the lead flow process - Selling telemarketing, profiling, RSVP services to partners - Involving in recruitment

- Lead the team (APJC) towards to client expectation, target and provide solution, deliver sales targets and campaign of the KPI’s - Manage the team morale, and motivate, encourage excellence in their role - Giving training to Telemarketer for objection handling and provide roadmap for training. Mentoring and advise by giving ideas to telemarketers in day to day job - Prepare various sales and marketing reports - Involving in marketing and planning strategies – marketing campaign - Forecasting the sales revenue/target per month/quarter with the management. - Understand the market situation and provide the best solution for clients - Tracking of issues faced by clients - Provide effective solution to clients regarding the lead flow process - Selling telemarketing, profiling, RSVP services to partners - Involving in recruitment

- Lead the team (GC,KR and JP) towards to client expectation, target and provide solution, deliver sales targets and campaign of the KPI’s - Manage the team morale, and motivate, encourage excellence in their role - Giving training to Telemarketer for objection handling and provide roadmap for training. Mentoring and advise by giving ideas to telemarketers in day to day job - Prepare various sales and marketing reports - Involving in marketing and planning strategies – marketing campaign - Forecasting the sales revenue/target per month/quarter with the management. - Understand the market situation and provide the best solution for clients - Tracking of issues faced by clients - Provide effective solution to clients regarding the lead flow process - Selling telemarketing, profiling, RSVP services to partners - Involving in recruitment

- Doing calling for customers/member and create business opportunities by intro new INTEL product and inform the latest promotion/program that running now - Building strong relationship and follow up existing customers - Make sales order - Meet monthly/quarterly sales target and prepare various sales reports - Involving in marketing and planning strategies - promotion - Forecasting the sales revenue/target per month/quarter with the management. - Understand the market situation and provide the best solution for customer - Tracking of issues faced by customers - Profiling Resellers e.g.: Key Decision Maker, Background History, Business Activities etc - Provide online training to the customers