Hor Mun Ken

Procurement Buyer @ Genpact

About

A procurement support desk agent that is responsible for providing first-line support to users regarding procurement-related inquiries. This includes resolving queries via phone, email, and portal, triaging issues, guiding requesters to the appropriate buying channels, and offering comprehensive support on all procurement matters.

Country

Malaysia

City

Subang Jaya

Industry

Information Technology & Services

Skill

Procurement process, Procurement software proficiency (Coupa & Oracle), Negotiation & Cost Optimization, Analytical & Problem-Solving Skills, Compliance & Ethical Standards, Data Analysis, Coaching & Mentoring, Quality Auditing, People Management, Depandability, Communication, Analytical Skills, Account Management, Customer Service, Communications, Problem Solving, Marketing, Management, Leadership

Experience

Procurement Buyer

Genpact

2025-12 - Present · 10 mos

Federal Territory of Kuala Lumpur, Malaysia

I am a results-driven Procurement Buyer with expertise in sourcing, negotiating, and managing supplier relationships to deliver cost-effective and high-quality solutions. Skilled in balancing efficiency with strategic decision-making, I ensure that procurement processes align with organizational goals while maintaining compliance and transparency.

Process Developer

Genpact

2023-3 - Present · 3 yrs 7 mos

Selangor, Malaysia

Responsible for providing solution/guidance to handle incoming queries on phone calls/emails and portal. In addition, carry out triaging and advise requester to the accurate buying channel and support all Procurement related matter!