Hong Nga Nguyen

1/ Manage team and develop seller's performance: - Lead a team of Key Account Managements (KAMs) to manage sellers to reach orders and revenue targets. - Define the team's strategies following the RM KPI to grow both orders and revenue. - Analyze data, reports and trends with category manager - Provide strategic advice to members to maximize their performance. 2/ Develop category strategies - Plan, execute and drive category performance by aggressive targets from high levels. - Build Joint Business Planning (JBP) with top sellers to increase seller's investment (Paid ads, Seller voucher, Seller program, Marketing package, etc.) - Plan to run monthly campaigns for categories. 3/ Marketing Package Cluster Lead - Plan and allocate targets for all teams in the Lifestyle cluster. - Run initiatives to increase cluster revenue and the percentage of seller investment.

1/Market sensing project - Develop a project to see the overview and market insights category (movements, trends, impacts) from 2018 to 2021. - Make predictions and plans for category development in 2022. 2/ Recommend SKUs to seller project: Build materials to suggest trending SKUs (based on historical data and social media trending) for sellers quarterly. 3/ Paid ads Cluster Lead - Allocate and weekly track targets for all seller segments. - Plan and analyze the performance of the order, revenue, expenditures, cost per order, etc., - Propose plans to increase ads performance and seller investment. 4/ Flash sale Coordinator: - Allocate visibility slots, targets, and budgets for team members to execute. - Plan and manage monthly projections on each mega campaign. - Report and evaluate the Flash sale performance of the Mega and category campaign.

- Manage big sellers to reach targets (order, revenue, seller program, etc.). - Plan monthly seller performance for big campaigns. Track the seller's performance and prepare a backup plan to hit targets. - Build the weekly marketing plan to promote potential products through Campaigns, Flash Sales, and Online Marketing. - Consult suitable programs, and Marketing Packages for sellers.

- Sell sales management software for sellers, brands, and potential customers. - Lead the project to increase sale performance by expanding and approaching potential customers on e-commerce platform. - Analyze and classify customers (by RFM model) to sell the most suitable software.

GPA 8.2/10 Member of Content Development | Studies - Sciences - International Relations Department - Organize academic programs, scientific research awards the UEH500, and Young Economist at UEH. - Organize cultural exchange programs for UEH's students with students coming from the Southeast Asia region.