
holly flannery
crm specialist
About
October 1997 – Present (18 years 11 months)Tampa/St. Petersburg, Florida Area ... As Office Manager, for a small steel storage company with 5 office staff, I took...
united states
tampa
computer software
software documentation, business analysis, sharepoint, quality assurance, visio, microsoft sql server, microsoft office, business intelligence, databases, technical writing, sql, team building, microsoft excel, testing, microsoft crm, database administration, windows, powerpoint, microsoft word, ms project, documentation, photoshop, analysis, system administration, html, sql server, outlook, word, excel, microsoft visual studio, axialis icon workshop, skype, visual studio
Experience

crm specialist
bst global

office manager
acme communications technologies
As Office Manager, for a small audio-visual sub-contractor with 7 office staff and approximately 15 field techs, I took care of the accounts payable, accounts receivable, payroll, and personnel files, bank reconciliations and petty cash. Coordinated service calls, purchased equipment and negotiated some sales. Filed Notice To Owners and Notices of Non-Payments. Typed proposals, letters, submittals, and engineering specifications. NOTE: Business is Inactive / Admin Dissolution 9/16/2005

office manager
southern storage westcoast steel
As Office Manager, for a small steel storage company with 5 office staff, I took care of the accounts payable, accounts receivable, payroll, personnel files, bank reconciliations and prepared end-of-month reports for CPA. Typed letters and reports. Kept inventory of steel (beams, pipe, etc.) and processed release when picked up or sold.

administrative assistant
progressive lighting products
As Administrative Assistant, for a lighting supplier, I started out filing and typing. I was promoted to collections, and then assisted part time with accounts receivable and payroll.

office manager
bosek gibson & associates
Interviewed/hired/trained/supervised. Coordinated office move/assisted branch office openings. Maintained company vehicles/equipment/building. Researched/purchased machines/equipment/supplies. Planned/coordinated office parties/luncheons/seminars/meetings/in-house training. Initiated/distributed new employee packages, maintained employee information/personnel directory/emergency info/building keys/security access codes. Re-designed company letterhead/logos/forms. Created Employee Handbook/Procedures manual. Coordinated air travel/hotels/rental vehicles. Re-designed office parking to accommodate more vehicles. Oversee all grant projects, prepared semi-annual reports/requests for reimbursements/annual energy use reports for clients to be forwarded to FEO. Traveled to client sites for meetings/audits. Helped keep grantees in compliance with ICP. Used WordStar to edit/maintain engineering specs. Self-trained on Word Perfect and helped convert all engineering specs to Word Perfect. NOTE: Bosek, Gibson & Associates was acquired by TECO in 1996.
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