Holly Santamera

• Manage the full setup and progression of new and updated products, ensuring compliance with testing, quality requirements, packaging, and more. • Negotiate effectively with suppliers to secure optimal terms on price, payment, and logistics. • Collaborate with marketing to provide accurate product information, copy notes, and samples for promotional materials. • Act as a key point of contact for retail, contact centre, and customer product queries. • Brief packaging requirements to design teams, ensuring packaging is informative, compliant, and visually engaging. • Work closely with the Buyer to oversee products from initial concept through to arrival at the Distribution Centre.