holly brown

* Create Master Training Curricula, Develop Classroom Material, and End-User Exams * Build MST with integration into designated training environments * Credential HOD Trainers * Hands on support for go-live * Tip Sheet Creation * Creation and Implementation of on-boarding training material * Planner for other continuing education and development programs: determined by education needs within the organization

* Catholic Health Initiatives – National Team * Project Manager for Multi-Health System * Worked with CHI Leadership and Human Resources to deliver training objectives * Project Manager for EPIC Analyst 1 Program (The Road to Verona) * Development of Curriculum * Development of Training Material * Development of Class Room Schedule * Recruitment of Mentorship program for Analyst 1 program

* Management of Internal & External SuperUser Resources * Achieves operational objectives for EPIC go-lives * Created and implemented SuperUser Program * Created SuperUser Program Orientation (Internal & External participants) * Prepared and presented budgets by forecasting needs of the organization * Created Master Support schedule for Go-lives * Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning and scheduling all SuperUsers (Internal & External)

* Create Master Training Curricula, Develop Classroom Material, and End-User Exams * Build MST with integration into designated training environments * Credential HOD Trainers * Hands on support for go-live * Tip Sheet Creation * Creation and Implementation of on-boarding training material * Planner for other continuing education and development programs: determined by education needs within the organization

* Remote Resource for EPIC Training Program * Management of EPIC HealthStream team * Creation and Coordination of class registration process * Tracking of all Registration & Completion reports for administration

* Management of SuperUsers Program for Duke Regional Hospital * Management of SuperUsers Program for Duke Raleigh Hospital * Partnership of QA team (Integrated Testing Team) * Partnership of Cut-over team * Partnership of Training team * Create Master Integrated Testing schedule * Reporting and daily monitoring of Regional & Raleigh Hospitals * Provide instructional education sessions for Quality Center * Provide instructional tutorial for EPIC overview * Collaborate with Analyst, Executive Team, and QA team * Collaboration with Executives to ensure overall plan meets the future needs of organization

* Responsible for Charleston, Myrtle Beach, Charlotte, Richmond Branches * Oversee the operational functions of each market * Responsible staff at each branch * Management of staff over credit and collections, safety, and cost control methods * Enforcement of all policies and procedures * Ensuring that each branch achieves their individual goals, specifically bottom line CCO

* Project Manager for Multi-Health System Go-Live * Project Manager for EPIC Go-Live * Recruitment of SuperUser Resources * Management of Internal SuperUser Resources (Nurses, Residents, Physician Champions, Med Students, Credential Trainers, and Instructional Designers) * Management of Activation Support External SuperUsers (ATE)

Concentration on Health Care Minor in Economics