Lam Ho (Tyler)

Driving end-to-end strategy and transformation across Planning, Procurement, Logistics, and Warehousing to optimize cash–cost–service and enable sustainable growth

At CJ Food Vietnam, I led the integration of Demand, Supply, and Logistics Planning (DRP) into a unified E2E Planning team, strengthening S&OP, balancing cash–cost–service, and driving business growth.

Lead a cross-functional forecasting team responsible for the development of an unbiased and unconstrained forecast over a 24-month horizon with properly documented assumptions

• Lead the Customer Logistic development team to run all Collaborate program with strategy customers to enable opportunities to improve win-win solution for better service, cash & cost

Take full responsibility for managing the operation of 5 spare part warehouse in all manufacturing plants through the country.

Lead the customer service team to ensure all mercherdising & customer service performance for cement activities in Viet Nam market, with the portfolio of customers in: Distributors, Ready Mix, Industrial projects and Retailers.

Developed reporting tool to collect retailers and customers visit information: market size, market share, pricing & distribution system update. Demand planning for production plan & sales forecast

Order processing : order taking; credit line checking; order confirmation; resolve order queries for customers Work closely with Financial Dept for invoicing, payment, credit, discount, rebate, taxation are in line and correctly Follow- up with Logistic Dept. for smooth delivery to meet customer’s satisfaction.