Hoai Nguyen

Thegioididong.com & DienmayXanh.com is a top company in e-commerce industry in Vietnam with more than 22 million users per month, 100% YoY revenue growth. In 2018: - Conversion rate was 1.8 times higher than in 2017. - 96% of customers were satisfied and responded positively to the shopping experience. - Revenue reached 12,000 billion Vietnam dong. Main task: • Product & UI/UX designers. Responsible for developing website, product roadmap, product usability, functionality, and performance. • Managed product backlogs, including prioritizing and balancing tactical and strategic goals, and making correct trade-off between customer experience, operational and technical services. • Worked directly with developer team to ensure golive schedule by providing prototype design, product specifications, user stories and following up closely. • Communicated and discussed directly with stakeholders (i.e: marketing, commercial, operations, customer success) to meet requirements of business and sales programs. • Implemented a more data-centric. Performed extensive data analysis to gain consumer insights and identify problems and opportunities. Defined business metrics and created dashboard reports to behavior consumer track, sales, operations. • Collected user feedback continuously, conducted a/b testing, usability testing to optimize products. • Design concept, visual design for a lot of Big Event, sales

I was work with the incredible team whose creative project about website and application