Ho Man LAU

- Develop strong relationships and communication with stakeholders, including Project and R&D to ensure quality best practices are used across the company - Manage and monitor supplier performance using quality metrics and KPIs. - Conduct regular audits and assessments of supplier to ensure compliance with quality standards - Identify areas for continuous improvement in supplier operation and work with suppliers to implement corrective actions - Develop and Implement procurement strategies to ensure cost-effective purchasing of materials - Evaluate and select suppliers based on quality, cost and reliability

- Supplier base management : Defines and implements supply base strategies. Manage supplier development program. Curry out new supplier qualification and system audit - Project quality assurance : Applicate APQP with suppliers for new product, ensure both product and process meet QCDT (Quality, Cost, Deliver, Technical) requirements - Supplier quality management : Drive the supplier QCD performance & continuous improvement. Evaluate supplier 8D analysis

- Manage and maintain Quality system and department operation - Work with internal parties to fulfill customer requirements with minimizing impact on manufacturing or scrap cost - Conduct trouble-shooting activities, implement and monitor corrective and preventive actions on quality issues

- Manage quality issues arising from customer feedback (Japanese customer) - Provide technical advice and solutions to resolve quality issues - Promote continuous quality improvement to meet the increasing customers standard and for being one of the best supplier

- Perform production yield target, provide technical support to manufacturing - Define and manage Control Plan, PFMEA and SOP - Improve and optimize process capability and production flow

- Manage customer EU & Asia account, handle customer audit, resolve inquiries and complaints - Represent company to participate customer quality review - Conduct customer complaint investigation, 8D report and PPAP