Dominie Liang

Head of HKTDC eMarketplace Platform & Business Development Responsible for eMarketplace Product Development & Inbound Sales/Sponsorship of HKTDC Exhibition & Digital Platform E+

Head of Hong Kong Trade Development Council's B2B eCommerce Platform & Hybrid Fair Platform, including Web & App Development. Leading Product Development / Project Management / UX/UI & Customer Experience / QA management teams. Working with international vendor & in-house software developers with Agile methodologies & Tools. Partnership development with various business & technologies partners for API Eco-systems (e.g. Fintech, Logistics, Trade Financing, Insurance)

Managing Council's Exhibition & Digital Business department in 4 different areas with over 60 ppl's team: 1. Platform Development - Leading Product Development of Web/App / Project Management / UX/UI Creative Design & Customer Experience / QA management / Platform Partnership 2. Digital Marketing - Performance Marketing / Social Media (HK, China & Overseas) / Content Marketing 3. Customer Success - Customer Relationship / Supplier Marketing / Buyer Marketing 4. Data & Innovation - Data Insight & Analytics / Product Innovation / CRM support

Leading ICT, HR, Admin dept. including Build Services & Security - Introduce OKR system with HR - Launched new HRIS in HK & TW - Leaded back office support departments for faster digital transformation

Leading corporate’s ICT team for software development & infrastructure support - Revamping the cloud infrastructure for single Data Lake & Data Warehouse - Implement Content Recommendation with Google Cloud machine learning - Deploy GA360 to replace in-house tracking system - Digital Transformation of internal workflow system - Managing the well-known app “蘋果動新聞” in HK & TW market - Launched 動腦Q/動腦A mobile live trivia in HK & TW market - Developing Subscription Solution with Smart Paywall - Integration with Salesforce MarketingCloud/ServiceCloud & Zuora

Leading corporate’s IT team for software development & infrastructure support - Revamped the 350+ retail infrastructure network for multiple ISP connectivity, save 15%+ OPEX cost - Migration of Web/App services to Amazon Web Services - Upgrading corporate ERP systems to modern web technologies - Implementing Business Intelligence (Tableau) for senior executive - Building up big data infrastructure for data analysis and AI automation

Visiting Lecturer in the Institute for Entrepreneurship (Executive Certificate of Digital & Social Media Marketing)

Leading corporate’s digital strategy, transforming from traditional media & taking care business development with digital partners & customers
. Training customer for content marketing & digital marketing skills. *Key Achievement*
 - Digital Marketer 2014 (Personal Award of Media Convergence Awards 2014 by HKAIM)
 - Closing digital partnership deal with various websites in HK & China
 - Converting NMG technical assert as sales platform to the market
 - Media of the Year 2014/2015 & several Mobile Marketing Awards (Marketing Magazine)
 - 1st HK ipad newsstand magazine, become App of the Week on Appstore
 - Replaced Adobe DPS with In-house developed interactive eMag publishing system

Leading HK & GZ IT & Online Support Department over 60 persons, providing technical support, software development and leading the online development direction. Developed publishing workflow system & eMag publishing system, and converting the old corporate workflow using BPM (Business Process Management) methodologies. Founded mobile development task force across various team on iOS & Android platform. 
 *Key Achievement*
 - Builded up Development Team from scratch in China and first social media service team
 - 1st print media company developed iPhone app and get online on App Store
 - 1st HK media company deployed Google Apps Ref : http://youtu.be/wiBq466H1Zc
 - 1st HK media company deployed Business Process Management Suite

Working within enterprise solution carrier software sales team, providing pre-sales technical support and trail management with greater china operators like China Mobile, CSL etc. Handling product deployment on PCCW Push eMail Project. *Key Achievement*
 - Close the deal of PCCW Push eMail Project (over HK$20M) in HK

Operation manager of the content sales division, supervise daily operation, editorial control and leading software development of the content sales website. Also helping business development with HK mobile operators.

PC software & hardware sales & services business (Partnership)

Building up the content sales website (www.gcmt.com) targeting china media buyer, leading support operation, providing editorial direction for customers.
 *Key Achievement*
 - 1st Print Media Content Sales Business based on website and start content sales business in China.