Hiền Ngô

Designed and implemented a comprehensive sales strategy that increased sales by over 15%. Utilized advanced technical acumen to successfully present complex products to potential clients. Collaborated with other teams to optimize product presentations based on customer feedback. Led the team in closing contracts with major customers, such as Vinaconex, Ajinomoto, Honda, TH True Milk, AB Mauri,... Provided in-depth technical product training to junior sales engineers, improving their product knowledge and ability to close sales. Analyzed the market and searched for potential new products. Managed a customer portfolio, achieving a 95% customer retention rate. Led presentations to potential customers. Conducted market research to identify new business opportunities and target prospects. Evaluated and gave a strategy to expand the Southern market. Led the Southern sales team and developed product and sales skills training programs for new team members. Approached many equipment manufacturers in the industry, such as Xylem, S::can, Systea, Insitu, Horiba, Hach, Siemens, Trios, ... Built a list of target customers and proposed effective customer approach plans. Searched and identified potential customers through sales calls, email campaigns, and networking events. Maintained updated knowledge of product features and benefits to provide accurate information to customers. Collaborated with the marketing team to develop sales materials. Developed and implemented sales strategies, resulting in increased annual revenue. Negotiated contracts with the customer and coordinated with other teams to implement contracts.