hisham ahmad

senior .it business analyst

About

Experienced Senior Information Technology Analyst with a demonstrated history of working in the insurance industry. Skilled in Oracle Database, Bash, Databases, Servers, and Windows Server. Strong information technology professional with a Master of Business Administration (MBA) focused in Project Management from Ashland University.

Country

united states

City

columbus

Industry

information technology and services

Skill

telecommunications, system deployment, integration, vas, troubleshooting, gsm, unix, pre sales, linux, solaris, web services, databases, visio, software project management, windows, tcp/ip, oracle, team management, sql, system administration, microsoft sql server, web applications, systems analysis, ccna, intelligent networks, testing, operating systems, technical support, servers, shell scripting, ss7, software documentation, software engineering, mobile devices, apache, red hat linux, system migration, varnish, perl, amazon web services, amazon ec2, bash, nagios, munin, opsview, tomcat, nginx, postgresql, msql, windows server

Experience

information services intern

gorman-rupp industries (gri pumps)

2017-1 - 2017-5 · 5 mos

system administrator

middle east broadcasting center

2014-10 - 2015-8 · 11 mos

technician support engineer

globitel

2014-2 - 2014-10 · 9 mos

* Servers Administration * VAS, Roaming Applications Implementation and integration * technical solutions testing Customer support * Transferred to site in Iraq in the first month of employment * Learned the GSM Architecture and flows * Migrating MSQL to MYSQL for Carrier database in less than three days * Protocol tracing within first week * Supporting Ericsson Site in AsiaCell * Verification, Validation and Testing (VV&T) * Roaming Applications Configuration and optimization * MySQL, PostgreSQL, MSQL Server Database Administration * Systems Migration between different OS types * Creation of processes flow diagrams using Microsoft Visio.

trainee intelligent network

orange jordan

2011-4 - 2011-11 · 8 mos

* Intelligent network structure Ericsson Based * creation of offers procedure * scratch cards time validity management

senior .it business analyst

nationwide insurance

2017-7 - Present · 9 yrs 3 mos

* Testing through Ruby Automation for Nationwide.com insurance and user profile websites * Creating processes for systems validation and systems reporting. * Managing and detecting defects for the relative websites. * Creating documentation for the processes created within the nationwide.com * Support Production sites for nationwide through troubleshooting and proper communication channels * Collection and creation of the business requirements for the nationwide sales and services apps. * Creation of testing scenarios based on the business requirements and risks concerned. * Creation of processes flow diagrams using Microsoft Visio.