Hisao K.

Hisao K.

General Manager @ Tokyo Zairyo (USA) Inc.

About

With nearly 18 years in specialty materials and trading, my mission is simple: stand alongside companies taking on challenges and create valuable connections through materials. I drive cross-border growth across the U.S.–Mexico–Japan corridor through solution proposals, trade/tariff risk management, and scalable supply chain design—always with trust first.As General Manager at Tokyo Zairyo (USA), I lead business development and strategic sourcing across North & Latin America, combining high-performance plastics, chemicals/liquids, and equipment into practical, results-oriented solutions. I work hands-on from concept to commercialization—designing cross-border flows, aligning stakeholders, and resolving issues quickly so customers can protect production and move faster.Strengths• Solution selling (materials + liquids + equipment)• Cross-border supply chain & trade design (North American border operations)• Localization support for Japanese manufacturers in the Americas• Multi-site, multi-country project execution (field-first decision support)Highlights: 10 initiatives launched (RFQ/evaluation) | 3 converted into mass-production programs | Partner base +10% | Cross-border execution (US–MX) to protect continuity and speed decisionsMBA Candidate (UMass Lowell), applying strategy, finance, and leadership learnings directly to pricing, portfolio, and growth planning.

Country

United States

City

Brentwood

Industry

Chemicals

Skill

Sales, Credit Management, Cross-Cultural Communication, Credit Risk Management, Inventory Management, CRM Data, Problem Solving, Account Management, Negotiation, SRM, Forecasting, Materials Management, Sales Management, Leadership, Operations Management, Business Strategy, Supply Chain Strategy, Financial Analysis, Cross-Border Operations, Business Development

Experience

Tokyo Zairyo (USA) Inc.

General Manager

Tokyo Zairyo (USA) Inc.

LinkedIn
2023-9 - Present · 3 yrs 1 mo

Overview Based in TN (Nashville) & TX (McAllen), supporting U.S.–Mexico cross-border operations. Own P&L and lead business development, strategic sourcing, and trade execution across North & Latin America. Partnering with global suppliers (U.S./Mexico/Japan/Asia), I deliver resilient, cost-competitive supply and accelerate commercialization for manufacturing customers. Key Responsibilities ・Own P&L and portfolio strategy for specialty materials (engineering plastics, chemicals/liquids, and related equipment/partners) ・Build new programs end-to-end: discovery → RFQ → evaluation/qualification → commercialization / SOP ・Design compliant trade & logistics flows (tariffs/USMCA considerations, customs brokers, warehousing options) to optimize total landed cost and reduce risk ・Lead cross-functional escalation management (customers / suppliers / logistics) to protect production continuity and speed decision-making Key Achievements (Proof) ・Launched 10 BD initiatives/programs (RFQ received or evaluation started) and converted 3 into mass-production awards/programs ・Expanded partner base (by count) +10%, strengthening supply resilience and increasing solution options for customers

Tokyo Zairyo Co., Ltd.

Management and Sales to Royal Customer (Electronic component suppliers)

Tokyo Zairyo Co., Ltd.

2018-9 - 2023-8 · 5 yrs

Tokyo, Japan

Overview Led key accounts and team performance in Japan, driving profitable growth through disciplined execution across pricing, forecasting, supplier coordination, and issue resolution. Key Responsibilities • Own sales/profit execution control for strategic accounts (pricing, forecasting, delivery/inventory coordination) • Strengthen executive-level relationships with customers and suppliers to originate new opportunities • Lead troubleshooting and escalation management (quality/supply) across stakeholders • Source and qualify new suppliers to improve cost competitiveness and supply resilience Key Achievements (Proof) • Grew business volume by +36% through program execution and supplier alignment • Onboarded 10 new suppliers and launched 20 joint initiatives/programs with partners to expand the opportunity pipeline

Tokyo Zairyo Co.,Ltd.

Sales to Royal Customer

Tokyo Zairyo Co.,Ltd.

2013-4 - 2018-9 · 5 yrs 6 mos

Tokyo, Japan

Overview Managed key accounts with a strong operational backbone—credit, inventory, and customer master data—while supporting new product proposals and fast issue resolution. Key Responsibilities • Credit management and A/R controls; coordinate with internal stakeholders to reduce risk • Inventory control and delivery coordination to ensure stable supply and service levels • Maintain customer master data and improve data accuracy for reporting and execution • Support new product/material proposals and coordinate evaluations with suppliers/customers • Troubleshoot issues and drive corrective actions with cross-functional teams

Tokyo Zairyo Co.,Ltd.

Sales agency for Zeon's optical resins and films

Tokyo Zairyo Co.,Ltd.

2008-4 - 2013-3 · 5 yrs

Tokyo, Japan

Overview Handled sales coverage across Japan and China for optical resins/films, balancing commercial growth with disciplined operational controls. Key Responsibilities • Regional sales coverage (Japan/China) and customer support for optical materials • Credit management and inventory control to maintain healthy operations • Maintain customer data and coordinate supplier/customer communication • Support issue resolution and ensure smooth execution across stakeholders

Education

University of Massachusetts Lowell

University of Massachusetts Lowell

LinkedIn

Business Administration, Management and Operations

2025-12 - 2027-12 · 2 yrs 1 mo

MBA candidate focused on strategy, finance, and leadership—applied directly to cross-border business development, strategic sourcing, and supply chain design across North & Latin America. Building capabilities in trade/tariff strategy and market expansion for automotive, EV, and industrial materials. Leveraging coursework to strengthen cross-border supply chain design, trade and tariff strategy, and market expansion in automotive, EV, and industrial materials.

日本大学 - Nihon University

日本大学 - Nihon University

LinkedIn

Public Policy and affairs

2008-3 - Present · 18 yrs 7 mos

Hisao K.'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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