Hiroki Revereza

I lead a lean, high-impact HR team of 37 professionals serving over 2,500 employees nationwide. In this role, I direct the enterprise Center of Excellence (COE)—steering Talent Strategy, Capability Development, Talent Discovery & Mobility (Recruitment, Sourcing & Marketing), Total Rewards and Culture & Engagement, Employee Relations & Labor Relations. Concurrently, I oversee HR Shared Services, and HR Business Partnering to ensure our agile people initiatives seamlessly integrate with and drive enterprise operational objectives.

Leads strategic Talent Review & Succession Planning for 98 Filinvest companies, guiding executive teams on talent development and pipeline management. Spearheads the development of comprehensive Career Management strategies designed to significantly enhance employee engagement and drive improved talent retention. Culture Head: Leads the strategic design and rollout of culture initiatives to cultivate a positive work environment and accelerate organizational development.

-Program managed integration initiatives for the acquisition of Sykes 17,000 Team Members to the 21,000 Team Members strong Sitel organization -Delivered a successful transformation program through culture-building and employee engagement initiatives. Achieved 58.1 Employee Net Promoter Score in the annual engagement survey, which is above industry standards, the highest score in the last five years with +37 net add from the previous year -Achieved one of the highest ratings in Wellness, Employee Experience Missions & DEI across 45 countries of Foundever -Exponentially grew the Women Network & Pride Network memberships from single-digit membership to the most extensive network across Foundever -Program manager & facilitator of the annual strategic planning of the Philippine Leadership Team -Established the HRBP Model to transition HR Generalists to strategic partners -Delivered over 40,000 volunteer hours last 2022 and was program lead of Typhoon Odette relief operations -Built the Organization Development department and expanded its capabilities to support strategic people initiatives; Organization Insights, Performance Management, High-Performance Culture through Recognition, Wellbeing Strategy, Organization Architecture, Environmental, Social, Governance & Human Rights Strategy, and Employee Experience.

Leading visible executive conversations with key stakeholders focusing on relevant and meaningful topics on people operations and development. Champion people change initiatives and provide leadership to HRBPs across the region serving over 7,000 associates. • Spearheaded the transition of HR Generalists to HRBPs (HR as a strategic partner) • Led the Performance Management transformation (Principles, measures & impact, succession planning & capability building initiatives) • Leading the Employee Experience transformation process with key people projects; HR process automation (PIP, Case Management, Paperless HR processes, Exit Management, etc.), HR Shared Services Transformations Successfully implemented people audit processes which include operationalizing the coaching culture, quarterly focus group discussions with action planning, early warning sign program for potential leavers, and other attrition management initiatives

-Spearheaded organizational transformation from organization analysis to program management of relevant people intervention programs; strengthened people programs and created the Talent Strategy anchored in Talent Value Proposition (TVP) to future proof talents -98% retention of key talents across all career levels through conceptualization and program management of the high potential development program -16% reduction of voluntary attrition through the implementation of HR Business Partner Model and other relevant people engagement programs -Built the Conduent’s premier recognition program, Conduent Next Gen -Established Diversity & Inclusion, and Sustainability efforts of Conduent Philippines. Facilitated exponential growth within one (1) year of key Employee Impact Groups (EIG) particularly of Women Impact Network (WIN) and Sexual Orientation Gender Identity and Expression (SOGIE) with Conduent Philippines earning the recognition of having the biggest number of active members across Conduent. -Introduced design thinking in Conduent Philippines and facilitated the bi-annual Strategic Planning and project manager of the strategic projects. -Program managed Conduent’s Sustainability efforts of reducing its carbon footprint with its three-pronged approach focusing on Waste Management, Conservation of Resources, and Race to Reduce Plastic Use -Recently appointed as Learning & Development Country Lead as an expanded role last June 2019 -Received recognition as part of the Top 5% high performers through Trailblazers Awards 2019, Conduent Rockstars Awards (monthly) for exemplifying core values and innovation, and Conduent Next Gen Awards (Quarterly) for exemplifying core values and innovation

Leading Technology Wide Engagement, Rewards & Recognition Programs, Communities and Gamification initiatives across Accenture Technology composed of over 20,000 IT Professionals. -95% retention of key talents through project management of high potential leadership development program -89% Retention of desired talents across Accenture Technology through combined leader led initiatives and organization wide intervention programs -Program Owner of Accenture Technology’s recognition strategy; led Gantimpala (the premiere Accenture Technology recognition program) to award 10% of the organization’s population quarterly and 1% in the annual awards, transitioned Gantimpala from an organization sponsored program to a people supervisor led initiative -Program Owner of quarterly Accenture organization wide engagement programs; Bandwidth – Talent Festival (2,300 attendees, PhP 1.3 million fund raising and 500,000 social media mileages), Run & Rock – Fun Run (4,000 participants, PhP 500k fund raising and 30,000 social media mileages), Accenture Technology Sports Fest (5,000 participants and 24 sports tournaments across Manila & Cebu)

Build a culture of quality in the organization through communication and maintenance of the Quality Management System, ISO 9001:2008 and provide management insight through research. -Overall head of ISO 9001:2008 internal quality audit team, managed 64 auditors: a) Certified 34 branches of Philippine branch Operations and 12 delivery hubs b) Help maintained the certification of the corporate group -2014 Internal Quality Auditor ISO 9001:2008 performance appraisal topnotcher -2014 Internal Quality Auditor ISO 9001:2008 certification exam topnotcher -Established Business Development KPIs, Policies & Procedures. -Established the Mystery Shopping Study for LBC Retail and Domestic Transport Test for Sea Freight -Project manager for monthly sea freight, retail and delivery mystery shopping studies, and domestic transport test -Led culture building initiatives related to quality and process improvement: Quality Social Day, IQA Workshop and learning sessions related to Quality

Provides advice and services in promoting the achievement of the Business Goals of the Shared Services unit and Solutions unit comprise of 2,000 heads, by coordinating and ensuring alignment to HR strategies and goals. The HR Section Head for Shared Services and Solutions is responsible in ensuring that organization value adding programs and intervention programs are provided to ensure development of the assigned units. Works with the HR Generalist of the business units in a consultancy role, assisting them to service the heads to understand and implement company policies and procedures relative to: Code of Conduct, Manpower Planning, Career Development, Talent Management, Employee Engagement, Performance Management, Talent Acquisition, Compensation & Benefits, Leadership Development and Retention. Supervise the HR generalist in resolving HR related concerns and ensure resolutions are within the Service Level Agreement (SLA).

The position is tasked to implement all organization development initiatives in line with the company’s transition plan. The position oversees implementations in employee relations, labor relations, compensation and benefits, and learning and development. • Established policies and procedures for Talent Acquisition, Employee Relations, Compensation and Benefits, and Learning and Development • Created the Organization Transition Plan; Organization Health Study, Core Values Review and Organization Evaluation using McKinsey 7s • Facilitated organizational effectiveness interventions • Created Organization Brand: Vision, Mission and Values.

The position is responsible for the implementation of the Performance Management System, Workforce Management, Employee and Work Environment Surveys, Organizational Structure and Design, Culture Building, Change Management, Corporate Rewards and Recognition, Organization Development Policies.