Hillary Robbins, M. Ed

Senior Account Executive @ K12 Insight

About

👋🏼 I’m Hillary From ten years in the classroom to four years in EdTech, I’ve lived both sides of the school district story. Today, I partner with K-12 leaders to help modernize service delivery, eliminate busywork, and bring sustainable customer service practices to life—from the front office to transportation to IT. At K12 Insight, I lead with empathy, strategy, and a serious love for the intersection of technology and people. Whether it’s launching new solutions, leveling up engagement, or shaping messaging that sticks—I’m here to build trust and drive outcomes that matter. Let’s connect if you: ✔️ Work in K-12 leadership ✔️ Care deeply about experience—for staff, students, families ✔️ Want to modernize how your district serves its people Here’s some quick things to expect when chatting with me: ✅ I’ve managed Enterprise accounts worth $2M ARR, driving 5% revenue growth via strategic upselling and exceptional client service. ✅Client satisfaction is my purpose. I strive for quality engagement and strategize on solutions for key service processes. ✅ I always educate, refine, and drive myself to be a better person. The learning is never over. Things I’m passionate 🔥about and would love to chat with you on: ✨Communication and Equity ✨Mental Health & Suicide Prevention ✨Chipotle or any other Mexican food ✨Working out (bonus if you’re part of the Peloton crew) What sets me apart: ❇️ Innovation & Creativity ❇️ Relationship Management Reach out if you want to talk more about workplace efficiencies, emerging software technology, or dare to challenge me in a dance battle. 😉

Country

United States

City

Justin

Industry

Education Management

Skill

Workflow Management, Strategic Account Growth, Problem Solving, Key Performance Indicators, Leadership, Customer Service, Cross-functional Team Leadership, Team Management, Performance Analysis, Enterprise Software, Virtual Training, Training, Identifying New Opportunities, Customer Satisfaction, Communication, Zoom, Client Onboarding, Gainsight, Salesforce.com, Employee Training

Experience

Senior Account Executive

K12 Insight

2026-1 - Present · 9 mos

Account Executive

K12 Insight

2024-7 - 2026-1 · 1 yr 7 mos

Senior Client Success Manager

K12 Insight

2024-4 - 2024-9 · 6 mos

Client Success Manager

K12 Insight

2022-9 - 2024-4 · 1 yr 8 mos

Client Success Specialist

K12 Insight

2021-7 - 2022-11 · 1 yr 5 mos

I wore many hats in this role and cross collaborated with a myriad of teams. Client success: supported our clients with end user training, onboarded new implementations, and helped the team build executive summaries, training materials & more . Sales: Built landing page mock-ups for potential customers & introduced our sales team to leads at conferences HR: Helped build staff surveys, referred candidates to listings, and onboarded new employees. Product: Led release webinars, training videos, and lunch & learn events for key stakeholders.

Contract Trainer

Prepared

2021-6 - 2021-12 · 7 mos

-Provided onboarding training to staff members virtually while allowing time to practice the software and answer questions. -Work in close partnership with administrators, engineers, and client success managers to design educational content, delivery mechanisms, and effortless customer experience.

Mathematics Teacher

Northwest ISD

2013-6 - 2021-7 · 8 yrs 2 mos

6th Grade Math, Cheer Coach, Math Department Head, Math Curriculum Writer -Designed, developed, and delivered online and classroom training for employees. -Implemented state TEKS and district curriculum in planning, teaching, assessment, and standards based grading. -Incorporated a myriad of technology websites and resources, including the GoogleSuite and LMS to enhance learning. -Produced and delivered Train the Trainer sessions to analyze data and plan next steps. -Heavily contributed as a valuable team member in the collaborations of curriculum development for department trainings. -Mentored cheerleaders, organized social events, and developed community outreach events. Teacher, 2nd & 4th Grade -Provided regular communication and administration about student performance and areas of growth. -Created curriculum materials content, tests, and quizzes.

Sales Consultant

Educational Development Corporation / PaperPie

2017-6 - 2019-4 · 1 yr 11 mos

Literacy advocate that specialized in setting up book fairs, trade shows, and working with schools to help reach their literacy goals with fundraising. Strategic recruiter with proven success and promoted to leader level after exceeding monthly quotas.