bah hillary banks

* Rapidly engaged with customers to answer questions and provide relevant information * Exceeded sales goals on a regular basis which contributed to our store being one of the largest grossing Cole Haan's in North America * Maintained inventory, store cleanliness and organized displays which increased efficiency in assisting customers

* Worked cohesively in a team unit to maintain public properties in a time effective manner * Independently completed tasks that increased team efficiency with a high level of performance * Ensured all health and safety regulations were followed, minimizing injuries to myself and others

* Resolved customer problems and concerns resulting in high quality customer service * Effectively responded to telephone and in person customer inquiries resulting increased customer satisfaction * Developed a comprehensive understanding of all company policies and procedures which resulted in completing and filing all required paperwork correctly and in a timely manner * Independently performed proper cash register and information desk closing

* Effectively managed volleyball matches involving a high degree of stress and conflict which required clear and concise professional communication with coaches, staff, captains and parents * Enforced Ontario Volleyball Game Rules and Regulations with all stakeholders * Worked collaboratively in a team environment to improve performance of all officials

* Provided excellent customer service to parents/clients when handling complaints, questions, or concerns, resulting in all parties departing in a positive manner * Provided one-to-one support for campers with special needs that assisted them in their mental, physical, and social development * Collaborated with other program leaders to integrate campers with special needs into the camp programs and to create an accessible environment for all participants * Professionally designed and implemented age-appropriate summer camp programs that provided a high-quality and stimulating experience * Effectively handled admin duties including delivering necessary first aid and maintaining current paperwork