Hilda L.

Hilda L.

Account Manager @ ROOTS COMMUNICATION SDN. BHD

About

I build B2B pipeline in spaces that haven't been explored yet. At ROOTS Communication, I identified and developed a new vertical in healthcare operating technology and facilities management — engaging Singapore's public healthcare clusters (SHS, NUHS, NHG) on infrastructure projects that support next-generation hospital operations, including automated systems integration. Before moving into B2B sales, I spent several years as a physiotherapist across multiple Singapore public hospitals, working directly inside acute care, rehabilitation, and multi-disciplinary teams. That combination — commercial pipeline-building plus firsthand knowledge of how public healthcare institutions actually operate — is what I bring to every account conversation. Currently expanding into broader infrastructure, energy management, and facilities technology partnerships, with an interest in bringing this sector depth to organizations solving problems at the intersection of IT, OT, and healthcare operations.

Country

Singapore

City

Singapore

Industry

Hospital & Health Care

Skill

Cross-Functional Collaboration, Channel Development, Tender & Bid Management, Stakeholder Management, IT/OT Convergence, Facilities Management, healthcare & life sciences sector, Business Planning, Account Management, Account Planning, Business Development, Go-to-Market Strategy, Business Process, Product Mangement, Marketing Strategy, Business Strategy, Balance Rehabilitation, Elderly care , Day Rehabilitation, Post Operation Physiotherapy

Experience

ROOTS COMMUNICATION SDN. BHD

Account Manager

ROOTS COMMUNICATION SDN. BHD

LinkedIn
2025-8 - Present · 1 yr 2 mos

Own and grow B2B pipeline within Singapore's public and private healthcare sector, with a focus on operating technology and facilities management infrastructure — a segment developed from the ground up. Manage relationships across major public healthcare clusters, coordinating internal teams and external vendor/end-user stakeholders through multi-stage enterprise sales cycles, from opportunity identification through tender submission.

VSTCES

Product Manger

VSTCES

2024-6 - 2025-8 · 1 yr 3 mos

Singapore

Managed the Vertiv product line within a distributor structure, contributing to significant annual line revenue. Led go-to-market execution — product launches, channel development, competitive positioning — working cross-functionally with business development and inside sales teams to grow reseller visibility and drive brand performance.

Khoo Teck Puat Hospital

Physiotherapist

Khoo Teck Puat Hospital

LinkedIn
2023-6 - 2024-3 · 10 mos

Singapore

Delivered clinical care across acute stroke, cardiopulmonary, and post-operative units in a Singapore public restructured hospital. Coordinated multi-disciplinary discharge planning with physicians, nurses, and allied health teams — direct, firsthand exposure to how public hospital operations and referral pathways function, now applied to account strategy in the healthcare technology sector. Physical activity is medicine to the body.

dma clinical pilates™ & physiotherapy

Clinical Pilates

dma clinical pilates™ & physiotherapy

LinkedIn
2023-6 - 2023-6 · 1 mo

Singapore

I was extremely excited to have learnt from the one and only certified Clinical Pilates instructor for physiotherapists based in Australia. I am certified in Clinical Pilates and look forward to applying this skill set for my future clients and patients for chronic pain management.

The Brainery SG

Academic Tutor

The Brainery SG

LinkedIn
2021-12 - 2023-3 · 1 yr 4 mos

Singapore

After being in the private teaching sector for 5-6 years, being part of an education centre was the next step for me. I was lucky enough to have met really experienced and committed teachers to ensure students acquire the skillset of lifelong learning. I worked alongside with MOE teachers in creating educational materials for the students and find creative ways in teaching. Mathematics and sciences have always been my strongest and naturally I picked up teaching those subjects along the way.

Yishun Community Hospital

Student Physical Therapist

Yishun Community Hospital

2022-10 - 2022-12 · 3 mos

Singapore

The 5 weeks attachment at the Day Rehabilitation Centre at Yishun Community Hospital saw patients who mostly underwent total knee replacement and total hip replacement surgeries. I explore different way of intervention learning from senior physiotherapists on site on how to progress patients. We received tutorials on balance training and the different aspects to balance, integral for elderly in preventing falls.

-

Private Tutor

-

2018-1 - 2022-12 · 5 yrs

Singapore

Teaching as always been a passion on the side and exploring private teaching was a natural progression. I've gathered experience from teaching students from Primary 1 to Secondary 4 levels throughout the years, mainly focused on Mathematics, Science and Chinese subject.

Khoo Teck Puat Hospital

Student Physical Therapist

Khoo Teck Puat Hospital

LinkedIn
2022-9 - 2022-10 · 2 mos

Singapore

Was attached here for 6 weeks at the Acute Stroke Unit (ASU) for my Neurological Physiotherapy attachment. This was also the attachment where I learn how to read CT brain scans from my clinical educator and draw interpretations on how patients would likely present like. I was exposed to patients who were on extra-ventricular drainage while conducting therapy for them. I had the opportunity to use the Bobath plinth and tilt table to provide more functional therapy for my patients in the ASU. Multi-disciplinary meetings were conducted weekly, compromising of the medical team, occupational therapists and medical social worker to ensure continuity of care and that the needs of patients are met.

National Healthcare Group - Ng Teng Fong General Hospital

Student Physical Therapist

National Healthcare Group - Ng Teng Fong General Hospital

2022-7 - 2022-8 · 2 mos

Singapore

Was attached here with Physiotherapist Amanda, learning under her wing in Musculoskeletal Physiotherapy. I saw patients from all walks of life who underwent various operations as well. Most cases were low back pain, elbow injuries, ankle sprains, post ACL recon, post meniscus recon, post lumbar laminoplasty and total knee replacement. Patient education plays an integral part during our consultation to ensure continuity of care and ensuring patients understand their own condition(s).

Changi General Hospital

Student Physical Therapist

Changi General Hospital

LinkedIn
2022-5 - 2022-6 · 2 mos

Singapore

Another 6 weeks internship at CGH learning from the senior physiotherapists on site. I was mainly exposed to cardiopulmonary physiotherapy, seeing post General Surgery cases, Lung and Heart complications cases. One of the most memorable learning experience due to the steep learning curve but I'm glad I ended the internship with many takeaways!

Education

Singapore Institute of Technology

Singapore Institute of Technology

LinkedIn

Bachelor of Science with Honours in Physiotherapy

2019-9 - 2023-3 · 3 yrs 7 mos

This was a 4 years, direct honours degree programme to get professionally trained in the field of physiotherapy. We are theoretically-grounded and clinically-oriented to the various sector in physiotherapy such as Intermediate Long term Care, Musculoskeletal, Neurological, Cardiopulmonary physiotherapy.

Singapore Polytechnic

Singapore Polytechnic

LinkedIn

Diploma In Biomedical Science

2016-1 - 2018-12 · 3 yrs
Bukit Merah Secondary School

Bukit Merah Secondary School

LinkedIn
2013-1 - 2016-12 · 4 yrs

Hilda L.'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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